Growth-Focused Customer Engagement Lead

If; Ballerup; Hybrid; DKK 750,000 - 1,100,000; Full time

Benefits offered by this job

Hybrid workplace

Wellness allowance

Lunch benefit

Pension savings

Job summary

If is seeking a strategic Customer Engagement Manager to shape data-driven journeys and ensure a steady, conversion-ready flow of leads to telemarketing. You will translate insights into engagement activities and own lead generation strategies across digital channels.

You will collaborate with cross-functional teams, monitor funnel performance, and drive growth through analytical decision-making while using Danish and English language skills in a Nordic, hybrid work setting in Denmark.

Qualifications

• Experience in translating business and customer insights into engagement activities with measurable results.
• Proven ability to own and drive lead generation strategies through digital channels.
• Strong data-driven mindset with ability to optimize the full funnel from lead to conversion.
• Excellent collaboration and stakeholder management across teams and markets.

Responsibilities

• Translate business and customer insights into actionable engagement activities with measurable results.
• Own and drive lead generation strategies through digital channels to ensure a steady flow of high-quality prospects.
• Monitor and analyze performance across the full funnel—lead to sale—and identify optimization opportunities.
• Collaborate with sales operations to translate insights into action and improve conversion.
• Lead discussions with local management and stakeholders on lead generation and results.

Skills

Lead generation

CRM

Data-driven decision making

Funnel optimization

Cross-functional collaboration

Digital marketing

Stakeholder management

Danish language

Tools

CRM platforms

Analytics tools

Job description

If is seeking a strategic Customer Engagement Manager to shape data-driven journeys and ensure a steady, conversion-ready flow of leads to telemarketing. You will translate insights into engagement activities and own lead generation strategies across digital channels.

You will collaborate with cross-functional teams, monitor funnel performance, and drive growth through analytical decision-making while using Danish and English language skills in a Nordic, hybrid work setting in Denmark.