Global Workforce Management Solutions Specialist

JYSK; Aarhus kommune; On-site; DKK 600,000 - 800,000; Full time

Benefits offered by this job

20% employee discount

International work environment

Job summary

JYSK is seeking a Business Solution Specialist with experience in Workforce Management to bridge business, operations and IT. You will help ensure successful implementation and continuous improvement of WFM processes and systems across JYSK.

Your duties include gathering requirements, coordinating changes, supporting country implementations, creating tests, training super users and providing 3rd level support. Travel about 25–30 days per year is expected.

Qualifications

• Experience with Workforce Management in Logistics, Retail or related business operations.
• Strong understanding of business processes and IT solutions.
• Experience with requirement gathering, testing and implementation.
• Ability to coordinate multiple stakeholders and priorities.
• Strong communication skills and confidence working with both business and IT teams.
• Willingness to travel approximately 25-30 days per year.

Responsibilities

• Gathering and clarifying business requirements.
• Coordinating changes and improvements between business and IT stakeholders.
• Supporting new country implementations and system upgrades.
• Creating and coordinating test activities.
• Understanding and validating data flows between WFM, HR, Finance, SAP and BI systems.
• Training super users and supporting adoption of new solutions.
• Providing 3rd level support for WFM-related issues.
• Monitoring implemented solutions and identifying improvement opportunities.
• Contributing to the evaluation of JYSK's future WFM platform.
• Living our JYSK Values: Tradesman, Colleague and Corporate Spirit.

Skills

Workforce Management

Cross-functional

Stakeholder coordination

Testing & implementation

Communication skills

Travel willingness

Logistics operations

IT solutions understanding

Job description

JYSK is seeking a Business Solution Specialist with experience in Workforce Management to bridge business, operations and IT. You will help ensure successful implementation and continuous improvement of WFM processes and systems across JYSK.

Your duties include gathering requirements, coordinating changes, supporting country implementations, creating tests, training super users and providing 3rd level support. Travel about 25–30 days per year is expected.