Business Solution Specialist

JYSK; Aarhus kommune; On-site; DKK 600,000 - 800,000; Full time

Benefits offered by this job

20% employee discount

International work environment

Job summary

JYSK is seeking a Business Solution Specialist with experience in Workforce Management to bridge business, operations and IT. You will help ensure successful implementation and continuous improvement of WFM processes and systems across JYSK.

Your duties include gathering requirements, coordinating changes, supporting country implementations, creating tests, training super users and providing 3rd level support. Travel about 25–30 days per year is expected.

Qualifications

• Experience with Workforce Management in Logistics, Retail or related business operations.
• Strong understanding of business processes and IT solutions.
• Experience with requirement gathering, testing and implementation.
• Ability to coordinate multiple stakeholders and priorities.
• Strong communication skills and confidence working with both business and IT teams.
• Willingness to travel approximately 25-30 days per year.

Responsibilities

• Gathering and clarifying business requirements.
• Coordinating changes and improvements between business and IT stakeholders.
• Supporting new country implementations and system upgrades.
• Creating and coordinating test activities.
• Understanding and validating data flows between WFM, HR, Finance, SAP and BI systems.
• Training super users and supporting adoption of new solutions.
• Providing 3rd level support for WFM-related issues.
• Monitoring implemented solutions and identifying improvement opportunities.
• Contributing to the evaluation of JYSK's future WFM platform.
• Living our JYSK Values: Tradesman, Colleague and Corporate Spirit.

Skills

Workforce Management

Cross-functional

Stakeholder coordination

Testing & implementation

Communication skills

Travel willingness

Logistics operations

IT solutions understanding

Job description

Business Solution Specialist

Do you have experience with Workforce Management and enjoy working between business, operations and IT? Do you thrive on turning business needs into practical solutions and ensuring successful implementation across an international organisation?

Then you might be the Business Solution Specialist we are looking for.

WHAT WE OFFER YOU

• A key role in developing and improving JYSK's Workforce Management solutions globally
• Close collaboration with Logistics, HR, Finance, IT and operational stakeholders across countries
• The opportunity to influence future WFM solutions in JYSK
• An international work environment with development and career opportunities
• A structured introduction and strong support from colleagues
• A Scandinavian company culture based on trust, involvement and responsibility
• Travel opportunities connected to implementations, training and workshops
• 20% employee discount in all JYSK stores

WHAT YOUR NEW JOB WILL BE ABOUT

As a Business Solution Specialist, you will help ensure successful implementation and continuous improvement of Workforce Management processes and systems across JYSK.

Your main responsibilities will include:

• Gathering and clarifying business requirements
• Coordinating changes and improvements between business and IT stakeholders
• Supporting new country implementations and system upgrades
• Creating and coordinating test activities
• Understanding and validating data flows between WFM, HR, Finance, SAP and BI systems
• Training super users and supporting adoption of new solutions
• Providing 3rd level support for WFM-related issues
• Monitoring implemented solutions and identifying improvement opportunities
• Contributing to the evaluation of JYSK's future WFM platform
• Living our JYSK Values: Tradesman, Colleague and Corporate Spirit

WHAT SHOULD YOU BRING

• Experience with Workforce Management in Logistics, Retail or related business operations
• Strong understanding of business processes and IT solutions
• Experience with requirement gathering, testing and implementation
• Ability to coordinate multiple stakeholders and priorities
• Strong communication skills and confidence working with both business and IT teams
• A structured, pragmatic and solution-oriented mindset
• Good English skills, both written and spoken
• Willingness to travel approximately 25-30 days per year
• Experience from Logistics Operations is an advantage.

If you have any questions about the position, please feel free to contact Operations Excellence Manager Thomas Dupont at [e-mail]

We process applications continuously and complete the recruitment once we have found the right candidate. Assessments and/or video interviews may be part of the recruitment process.

ABOUT US

We believe our employees are key to our success. That is why we strive to offer development and possibilities of growing and finding new challenges within JYSK. Since our founder, Lars Larsen, opened his first store in Denmark in 1979, JYSK has expanded our global presence with stores and web shops in countries around the world.

Our three fundamental JYSK Values - Tradesman, Colleague and Corporate Spirit - express the behaviour and attitude that we can expect from each other. We trust each other, and we believe in Empowerment and freedom with responsibility. We also take pride in rewarding engagement and a great effort among our employees. With the right attitude, opportunities abound in JYSK.

JYSK wants to include everyone, no matter the age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and experience. Together, we secure our inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. Because a great mix of minds, talents and unique personalities makes us a stronger team.

For more information, please visit our career page.

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