Global Workforce Management Specialist

Jysk; Denmark; On-site; DKK 700,000 - 900,000; Full time

Benefits offered by this job

20% store discount

Job summary

JYSK is seeking a Business Solution Specialist to drive and improve Workforce Management processes globally. You will bridge business, operations and IT, coordinating requirements, tests and implementations across multiple countries.

You will support new country rollouts, upgrades and adoption of solutions, while training super users and providing 3rd line support. A travel requirement of 25–30 days annually applies.

Qualifications

• Experience with Workforce Management in Logistics, Retail or related business operations.
• Strong understanding of business processes and IT solutions.
• Experience with requirement gathering, testing and implementation.
• Ability to coordinate multiple stakeholders and priorities.
• Strong communication skills and confidence working with both business and IT teams.
• A structured, pragmatic and solution-oriented mindset.
• Good English skills, both written and spoken.
• Willingness to travel approximately 25-30 days per year.

Responsibilities

• Gathering and clarifying business requirements.
• Coordinating changes and improvements between business and IT stakeholders.
• Supporting new country implementations and system upgrades.
• Creating and coordinating test activities.
• Understanding and validating data flows between WFM, HR, Finance, SAP and BI systems.
• Training super users and supporting adoption of new solutions.
• Providing 3rd level support for WFM-related issues.
• Monitoring implemented solutions and identifying improvement opportunities.
• Contributing to the evaluation of JYSK's future WFM platform.
• Living our JYSK Values: Tradesman, Colleague and Corporate Spirit.

Skills

WFM experience

Stakeholder coordination

Communication skills

Structured, pragmatic mindset

English proficiency

SAP knowledge

BI systems knowledge

Tools

SAP

BI tools

Job description

JYSK is seeking a Business Solution Specialist to drive and improve Workforce Management processes globally. You will bridge business, operations and IT, coordinating requirements, tests and implementations across multiple countries.

You will support new country rollouts, upgrades and adoption of solutions, while training super users and providing 3rd line support. A travel requirement of 25–30 days annually applies.