Global Service Training Coordinator (12-Month)

Agilent Technologies Denmark ApS; Glostrup Kommune; On-site; DKK 320,000 - 420,000; Full time

Job summary

Agilent Technologies Denmark ApS invites applications for a 12-month Service Administrator and Training Coordinator role to support the Global Service Operations team in Denmark. The position focuses on training coordination, onboarding, and administrative support for ADS personnel and external engineers.

You will leverage Microsoft 365 and Power Platform to streamline processes, develop e-learning, ensure compliance, and support internal ADS communications.

Qualifications

• Education within Business Administration or a similar administrative degree.
• Fluent in English (written and verbal).
• Strong Microsoft 365 skills and curiosity to learn the wider Microsoft ecosystem.
• Excellent attention to detail and structured approach.
• Good analytical skills and ability to comprehend larger processes.

Responsibilities

• Provide administrative support to the Global Service Operations team as per need and priorities with your manager.
• Own the Instrument Service Training Plan Process and Training Coordination for all ADS employees and external engineers, identifying opportunities to streamline, automate, and enhance training administration through Microsoft 365 and Power Platform technologies.
• Be the subject matter expert for our Learning Management System, working closely with the team to develop and deploy e-learning courses, optimize learning processes, and ensure completion and compliance requirements are met.
• Manage onboarding handbook and other onboarding processes and procedures.
• Monitor global QMS documentation and ensure timely updates to relevant applications, processes, and training records to maintain compliance and operational effectiveness.
• Support communication within ADS including creation of newsletters.

Skills

Fluent English

Microsoft 365

Attention to detail

Analytical thinking

Interpersonal skills

Team player

Work with minimal supervision

Education

Business Administration degree

Tools

Power Platform

Job description

Agilent Technologies Denmark ApS invites applications for a 12-month Service Administrator and Training Coordinator role to support the Global Service Operations team in Denmark. The position focuses on training coordination, onboarding, and administrative support for ADS personnel and external engineers.

You will leverage Microsoft 365 and Power Platform to streamline processes, develop e-learning, ensure compliance, and support internal ADS communications.