Global Service Training Coordinator

Agilent Technologies, Inc.; Glostrup Kommune; On-site; DKK 420,000 - 540,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Job summary

Agilent Technologies Denmark seeks a Service Administrator and Training Coordinator to support the Global Service Operations team. This 12-month temporary assignment provides training and administrative support to ADS, including onboarding and LMS management.

You will coordinate Instrument Service Training Plan, develop e-learning, maintain QMS documents, and communicate via newsletters. Fluency in English and solid MS 365 / Power Platform skills are required; new graduates are welcome.

Qualifications

• Education in Business Administration or a similar administrative degree.
• Fluent in English (written and verbal).
• Strong Microsoft 365 skills coupled with curiosity and enthusiasm for learning and leveraging the wider Microsoft ecosystem.
• Strong sense for details and structure. Good analytical skills and can comprehend larger processes or data.
• Excellent interpersonal skills and a positive mindset.
• Ability to work with minimal supervision and make good judgments in decision making.
• Flexible and open to change.
• Team player.
• Willing to help others when workload in your area is low.

Responsibilities

• Provide administrative support to the Global Service Operations team as per need and priorities agreed with your manager.
• Own the Instrument Service Training Plan Process and Training Coordination for all ADS employees and external engineers, identifying opportunities to streamline, automate, and enhance training administration through Microsoft 365 and Power Platform technologies.
• Provide ad hoc assistance to personnel with access to our systems.
• Be the subject matter expert for our Learning Management System, working closely with the team to develop and deploy e-learning courses, optimize learning processes, and ensure completion and compliance requirements are met.
• Manage our onboarding handbook and other onboarding processes and procedures.
• Monitor global QMS documentation and ensure timely updates to relevant applications, processes, and training records to maintain compliance and operational effectiveness
• Support communication within ADS incl. creation of newsletters.

Skills

English fluency

MS 365 skills

Analytical skills

Interpersonal skills

Independent working

Flexibility

Team player

Education

Business Administration or similar administrative degree

Tools

Microsoft 365

Power Platform

Job description

Agilent Technologies Denmark seeks a Service Administrator and Training Coordinator to support the Global Service Operations team. This 12-month temporary assignment provides training and administrative support to ADS, including onboarding and LMS management.

You will coordinate Instrument Service Training Plan, develop e-learning, maintain QMS documents, and communicate via newsletters. Fluency in English and solid MS 365 / Power Platform skills are required; new graduates are welcome.