Fintech Support Analyst (Danish/English) - Relocation

Cross Border Talents; Odense; Hybrid; DKK 77,000 - 102,000; Full time

Benefits offered by this job

Relocation package (travel, hotel, rent assistance)

Fully paid training

Competitive salary + performance bonuses

Private health insurance

50+ lifestyle benefits

Career development opportunities

Supportive international team culture

Employee referral rewards

Job summary

A leading global service provider is seeking a Customer Support Analyst for a fintech project in Bulgaria. The ideal candidate must be fluent in Danish and English and possess strong communication skills. You'll assist customers with money transfers and fintech inquiries and receive fully paid training. This position offers a supportive environment and multiple benefits, making it an ideal starting point for an international career in finance and technology.

Qualifications

• Fluent in Danish and English (C1/B2 level).
• Strong communication skills and customer focus.
• Willingness to learn about the fintech industry.

Responsibilities

• Assist customers with money transfer and fintech inquiries.
• Provide clear answers via phone, chat, and email.
• Resolve issues and direct cases appropriately.
• Identify customer needs and deliver solutions.

Skills

Fluency in Danish & English (C1/B2 level)

Great communication skills

Customer-focused mindset

Eagerness to learn about the fintech world

Job description

A leading global service provider is seeking a Customer Support Analyst for a fintech project in Bulgaria. The ideal candidate must be fluent in Danish and English and possess strong communication skills. You'll assist customers with money transfers and fintech inquiries and receive fully paid training. This position offers a supportive environment and multiple benefits, making it an ideal starting point for an international career in finance and technology.