Love Fintech- Speak Danish- Let's Build Your Future in Sofia!

Cross Border Talents; Odense; On-site; DKK 77,000 - 102,000; Full time

Benefits offered by this job

Relocation package (travel, hotel, rent assistance)

Fully paid training

Competitive salary + performance bonuses

Private health insurance

50+ lifestyle benefits

Career development opportunities

Supportive international team culture

Employee referral rewards

Job summary

A leading global service provider is seeking a Customer Support Analyst for a fintech project in Bulgaria. The ideal candidate must be fluent in Danish and English and possess strong communication skills. You'll assist customers with money transfers and fintech inquiries and receive fully paid training. This position offers a supportive environment and multiple benefits, making it an ideal starting point for an international career in finance and technology.

Qualifications

• Fluent in Danish and English (C1/B2 level).
• Strong communication skills and customer focus.
• Willingness to learn about the fintech industry.
• No prior fintech experience required, training provided

Responsibilities

• Assist customers with money transfer and fintech inquiries.
• Provide clear answers via phone, chat, and email.
• Resolve issues and direct cases appropriately.
• Identify customer needs and deliver solutions.

Skills

Fluency in Danish & English (C1/B2 level)

Great communication skills

Customer-focused mindset

Eagerness to learn about the fintech world

Job description

Overview

Role: Customer Support Analyst Fintech Account

Location: Sofia, Bulgaria (Relocation Support Provided)

Type: Full-time (40h/week)

Start Date: September 2025

Passionate about finance, technology, and people?

Here's your chance to join a top Fintech project with the global leader in customer experience.

We're looking for Danish + English speakers who want to kickstart an international career in Sofia a city where career growth meets affordable lifestyle. No prior fintech experience? No worries. We\'ll train you, support you, and set you up for success.

What’s in it for you?

• Relocation package (travel, hotel, rent assistance)
• Fully paid training — learn everything you need
• Competitive salary + performance bonuses
• Private health insurance & 50+ lifestyle benefits
• Career development in a stable, global company
• International team with fun & supportive culture
• Employee referral rewards

What you'll be doing

• Help customers with money transfer & fintech inquiries
• Provide clear and accurate answers via phone, chat, and email
• Solve issues or direct cases to the right department
• Identify customer needs and deliver satisfaction-driven solutions

What we're looking for

• Fluency in Danish & English (C1/B2 level)
• Great communication skills & customer-focused mindset
• Eagerness to learn about the fintech world
• No prior experience required — just motivation!

Why apply? Because this is not just a job — it's the start of your fintech career journey in Bulgaria. Your next adventure begins here.

Apply now and lets grow together!