Field Support Engineer – TETRA & Critical Communications (Denmark)

Motorola Solutions; København; On-site; DKK 550,000 - 750,000; Full time

Job summary

Motorola Solutions in Denmark is seeking a Field Support Engineer for its System Support team. Based in Glostrup, you will work hands-on with TETRA infrastructure, performing maintenance, deployment, and on-site and remote support for customers across the Nordic and Baltic regions.

You should have a technical background, 3+ years in system engineering or telecom support, and solid IP networking and RF knowledge.

Qualifications

• An education as Elektronikfagtekniker, Tele-tekniker, Elektronikmekaniker, an engineering degree, or equivalent technical background.
• At least 3 years of experience within system engineering or technical support for telecommunications systems.
• Knowledge of IP technology and IP networking, including practical networking experience and preferably a CompTIA+ or equivalent certification.
• A good understanding of IT and telecommunications hardware and software, combined with strong practical troubleshooting skills.
• Understanding of RF technology, communication systems, and preferably TETRA technology and Motorola system solutions.
• Experience performing system software and hardware maintenance and technical support routines.
• Understanding of technical support and maintenance service principles.
• Strong interpersonal and customer communication skills, with fluent communication in both Danish and English.
• A valid category B driving licence.

Responsibilities

• Troubleshooting, maintaining, and upgrading TETRA system hardware and software at customer sites and Switch centers.
• Installing, commissioning, and supporting TETRA and related communication products.
• Diagnosing faults, replacing defective equipment, and performing technical support activities both on-site and remotely.
• Collaborating with customers, subcontractors, suppliers, engineering teams, and internal project teams.
• Supporting field observations, reporting technical trends or defects, and helping improve service quality.
• Participating in customer meetings and supporting projects across the Nordic and Baltic regions when needed.
• Taking part in a 24/7 on-call rotation and working flexible hours depending on project requirements.

Skills

IP Networking

RF Technology

TETRA

Customer Communication

Danish & English

CompTIA+

Driving License B

On-site Support

System Troubleshooting

Education

Elektronikfagtekniker / Tele-tekniker / Elektronikmekaniker / Engineering degree

Job description

Motorola Solutions in Denmark is seeking a Field Support Engineer for its System Support team. Based in Glostrup, you will work hands-on with TETRA infrastructure, performing maintenance, deployment, and on-site and remote support for customers across the Nordic and Baltic regions.

You should have a technical background, 3+ years in system engineering or telecom support, and solid IP networking and RF knowledge.