Danish-Speaking Tech Support Specialist (Remote)

Mercier Consultancy MD; Denmark; Remote; DKK 217,000 - 284,000; Full time

Benefits offered by this job

Fully paid relocation

Monthly performance bonus

Health insurance

Training program

Relocation assistance

Job summary

Dyson is seeking Danish-speaking Customer Experts to join our remote team working from abroad with relocation to Greece. You will handle high-end support via phone, chat, and email, guiding customers through technical troubleshooting while maintaining Dyson’s premium service standards.

The role requires native/fluent Danish, professional English, and a passion for consumer electronics. You will be part of a dynamic, international team with relocation assistance and comprehensive training.

Qualifications

• Native or fluent Danish (spoken and written) is mandatory.
• Professional proficiency in English to collaborate in an international team.
• A genuine passion for consumer electronics and innovative technology.
• Strong communication skills with a focus on empathy and customer satisfaction.

Responsibilities

• Provide high-end support for Dyson's consumer electronics via phone, chat, and email.
• Guide customers through technical troubleshooting for premium appliances.
• Maintain deep product knowledge to offer expert advice and drive brand loyalty.
• Ensure interactions reflect premium service standards of Dyson.
• Document customer inquiries accurately in the internal database.
• Collaborate with internal teams to resolve escalated issues efficiently.
• Act as a brand ambassador delivering a seamless experience for Danish-speaking clients.

Skills

Danish (native/fluent)

English proficiency

Empathy

Customer service

Job description

Dyson is seeking Danish-speaking Customer Experts to join our remote team working from abroad with relocation to Greece. You will handle high-end support via phone, chat, and email, guiding customers through technical troubleshooting while maintaining Dyson’s premium service standards.

The role requires native/fluent Danish, professional English, and a passion for consumer electronics. You will be part of a dynamic, international team with relocation assistance and comprehensive training.