Danish Speaking Fitbit Products Support Specialist - Work In Sofia, Bulgaria

Mercier Consultancy Group; Denmark; On-site; DKK 125,000 - 192,000; Full time

Benefits offered by this job

Competitive monthly salary

Fully paid training

Comprehensive health insurance

Fully paid relocation package (flight,

transfer, hotel)

Monthly performance bonus

And much more

Job summary

Mercier Consultancy Group is seeking a Danish-speaking Fitbit Products Support Specialist to join our team in Bulgaria. You will provide premium technical support to Danish users, assist with heart-rate and sleep tracking, and help customers maximize wearable benefits.

The role requires relocation to Sofia for on-site work. Excellent Danish, strong communication, and a passion for fitness tech are essential; prior tech support experience is a plus. Competitive relocation and benefits are offered.

Qualifications

• Native or fluent Danish (spoken and written).
• Excellent communication skills and a customer-centric mindset.
• Strong passion for the fitness and wellness industry and wearable tech.
• Must relocate to Sofia for this on-site Danish-speaking job.
• EU passport is mandatory.
• Previous experience in technical support or customer service is a strong asset.

Responsibilities

• Provide premium technical and product support to Danish-speaking Fitbit users.
• Assist customers with heart-rate monitoring, sleep tracking, and data synchronization.
• Educate users on maximizing benefits of wearables for a healthier lifestyle.
• Resolve technical issues with empathy to maintain high customer satisfaction.
• Collaborate with cross-functional teams to identify feedback trends.
• Troubleshoot software-to-device connectivity across Fitbit products.
• Stay updated on developments in fitness tech to offer expert guidance.

Skills

Danish fluency

Communication skills

Customer-centric mindset

Passion for fitness tech

Relocation to Sofia

EU passport

Tech support experience

Job description

Danish Speaking Fitbit Products Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for connecting elite talent with industry-leading global brands. We specialize in facilitating seamless career transitions, ensuring that your search for jobs in Bulgaria is backed by our world-class expertise and commitment to professional excellence.

Job Overview

We are thrilled to offer an exceptional opportunity for a Danish Speaking Fitbit Products Support Specialist position in Bulgaria. This role is perfect for a fitness enthusiast who wants to combine their passion for wellness technology with a rewarding international career in one of Europe’s most vibrant cities.

Key Responsibilities

• Provide premium technical and product support to Danish-speaking users of Fitbit fitness and wellness trackers.

• Assist customers with heart-rate monitoring, sleep tracking, and physical activity data synchronization queries.

• Educate users on how to maximize the benefits of their wearable devices for a healthier, more active lifestyle.

• Maintain a high level of customer satisfaction by resolving technical issues with precision and empathy.

• Collaborate with cross-functional teams to identify trends in user feedback regarding fitness technology improvements.

• Document and troubleshoot software-to-device connectivity issues across the expansive Fitbit product range.

• Stay updated on the latest developments within the fitness and wellness industry to provide expert-level guidance.

• Native or fluent Danish (spoken and written).

• Valid EU passport (mandatory).

• Strong passion for the fitness and wellness industry and active interest in wearable tech.

• Excellent communication skills and a customer-centric mindset.

• Ability to relocate to Sofia for this on-site Danish-speaking jobs opportunity.

• Previous experience in technical support or customer service is considered a strong asset.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Comprehensive Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Monthly Performance Bonus
• And Much More…

Life in Bulgaria

Choosing to pursue one of our Danish-speaking jobs in Bulgaria means immersing yourself in a country where ancient history meets a modern, fast-growing economy. Bulgaria is renowned for its stunning mountain ranges, vibrant nightlife, and a sunny, pleasant climate that encourages an active outdoor lifestyle -perfect for the fitness-minded professional.

Living in Bulgaria offers an incredible quality of life, featuring a world-class culinary scene and a welcoming expat community. As we handle your fully paid relocation to Bulgaria, you can look forward to a seamless transition and a comfortable start in your new career, making this Danish Speaking Fitbit Products Support Specialist position in Bulgaria the ideal choice for your future.