Danish Speaking Fitbit Products Support Specialist - Work In Sofia, Bulgaria

Mercier Consultancy MD; København; On-site; DKK 150,000 - 234,000; Full time

Benefits offered by this job

Fully Paid Relocation Package

Fully Paid Training

Comprehensive Health Insurance

Monthly Performance Bonus

Competitive Salary

Job summary

Mercier Consultancy Group in Bulgaria is offering a Danish-speaking Fitbit Products Support Specialist position. You will assist Danish users with device questions, heart-rate, sleep tracking, and data synchronization while delivering excellent customer service.

The role requires native or fluent Danish and an EU passport, and applicants must be willing to relocate to Sofia for on-site work. The company provides full relocation, paid training, health insurance, and a competitive monthly salary

Qualifications

• Native or fluent Danish (spoken and written).
• Valid EU passport.
• Ability to relocate to Sofia for this on-site Danish-speaking jobs opportunity.
• Previous experience in technical support or customer service is considered a strong asset.

Responsibilities

• Provide premium technical and product support to Danish-speaking users of Fitbit fitness and wellness trackers.
• Assist customers with heart-rate monitoring, sleep tracking, and physical activity data synchronization queries.
• Educate users on how to maximize the benefits of their wearable devices for a healthier, more active lifestyle.
• Maintain a high level of customer satisfaction by resolving technical issues with precision and empathy.
• Collaborate with cross-functional teams to identify trends in user feedback regarding fitness technology improvements.
• Document and troubleshoot software-to-device connectivity issues across the Fitbit product range.
• Stay updated on the latest developments within the fitness and wellness industry to provide expert-level guidance.

Skills

Danish language

Job description

Danish Speaking Fitbit Products Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for connecting elite talent with industry-leading global brands. We specialize in facilitating seamless career transitions, ensuring that your search for jobs in Bulgaria is backed by our world-class expertise and commitment to professional excellence.

Job Overview

We are thrilled to offer an exceptional opportunity for a Danish Speaking Fitbit Products Support Specialist position in Bulgaria. This role is perfect for a fitness enthusiast who wants to combine their passion for wellness technology with a rewarding international career in one of Europe's most vibrant cities.

Key Responsibilities

• Provide premium technical and product support to Danish-speaking users of Fitbit fitness and wellness trackers
• Assist customers with heart-rate monitoring, sleep tracking, and physical activity data synchronization queries
• Educate users on how to maximize the benefits of their wearable devices for a healthier, more active lifestyle
• Maintain a high level of customer satisfaction by resolving technical issues with precision and empathy
• Collaborate with cross-functional teams to identify trends in user feedback regarding fitness technology improvements
• Document and troubleshoot software-to-device connectivity issues across the expansive Fitbit product range
• Stay updated on the latest developments within the fitness and wellness industry to provide expert-level guidance

Requirements

• Native or fluent Danish (spoken and written)
• Valid EU passport (mandatory)
• Strong passion for the fitness and wellness industry and active interest in wearable tech
• Excellent communication skills and a customer-centric mindset
• Ability to relocate to Sofia for this on-site Danish-speaking jobs opportunity
• Previous experience in technical support or customer service is considered a strong asset

Benefits

• Competitive Monthly Salary
• Fully Paid Training
• Comprehensive Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Monthly Performance Bonus
• And Much More..

Life in Bulgaria

Choosing to pursue one of our Danish-speaking jobs in Bulgaria means immersing yourself in a country where ancient history meets a modern, fast-growing economy. Bulgaria is renowned for its stunning mountain ranges, vibrant nightlife, and a sunny, pleasant climate that encourages an active outdoor lifestyle—perfect for the fitness-minded professional.

Living in Bulgaria offers an incredible quality of life, featuring a world-class culinary scene and a welcoming expat community. As we handle your fully paid relocation to Bulgaria, you can look forward to a seamless transition and a comfortable start in your new career, making this Danish Speaking Fitbit Products Support Specialist position in Bulgaria the ideal choice for your future.