Danish Speaker: Customer Support Dynamo in Sunny Athens

Next Job Abroad; Randers Kommune; On-site; DKK 194,000 - 239,000; Full time

Benefits offered by this job

Relocation support

Paid training

Flexible shifts

Career progression

Job summary

Next Job Abroad is recruiting a Customer Support Specialist fluent in Danish to join a leading global streaming company in Greece. You will handle inbound calls and chats, assist with login and payment issues, and guide users to their favorite content.

Your role emphasizes exceptional service, strong communication, and a passion for streaming culture. Relocation to Athens is provided with paid training and opportunities for career growth.

Qualifications

• Danish at C1 or near-native level.
• English at B2 or higher for training and knowledge base navigation.
• Strong written and verbal communication with a friendly, helpful approach.
• Experience in customer support is a plus, not required.

Responsibilities

• Handle inbound calls and live chats to resolve login, payment, or app issues.
• Answer questions about subtitles, new content, promos, and features.
• Deliver high-quality 5-star service to retain subscribers and reduce churn.
• Opportunities to grow into social media support and email handling.

Skills

Danish fluency

English proficiency

Tech-savvy

People skills

Customer focus

Job description

Next Job Abroad is recruiting a Customer Support Specialist fluent in Danish to join a leading global streaming company in Greece. You will handle inbound calls and chats, assist with login and payment issues, and guide users to their favorite content.

Your role emphasizes exceptional service, strong communication, and a passion for streaming culture. Relocation to Athens is provided with paid training and opportunities for career growth.