Danish Customer Support Pro in Malta: Relocate & Thrive

Next Job Abroad

Slagelse Kommune

On-site

DKK 150,000 - 217,000

Full time

14 days+

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Benefits offered by this job

Relocation assistance
Flight covered
Accommodation provided
Bonuses
Career growth

Job summary

Next Job Abroad is seeking energetic, early-career professionals with call center experience to join a bold iGaming team on Malta. You’ll be the frontline hero for thousands of players, handling live chat and email support, game rules, bonus activations, payouts, and account verifications.

Relocation package covers flights and accommodation, with first-month housing provided. The role offers a competitive base salary plus bonuses, a modern coastal office, and rapid career growth into VIP

Qualifications

  • Hands-on experience in a customer service environment (call center, contact center, or BPO live chat).
  • Native or near-native Danish (C2) and strong English skills.
  • Experience with ticket systems or chat interfaces.

Responsibilities

  • Live Chat & Email Support: assist players in real-time with game rules, bonuses, payouts, and account verification.
  • Problem-Solving: de-escalate situations, troubleshoot glitches, and ensure user satisfaction.
  • Cross-Department Collaboration: work with VIP, Payments, and Risk teams to keep the platform running smoothly.
  • Keep the Energy High: bring personality, humor, and active listening every day.

Skills

Customer service experience
Danish (C2)
English proficiency
CRM dashboards
Multitasking under pressure

Tools

Ticketing system
Live chat platform
CRM dashboards

Job description

Next Job Abroad is seeking energetic, early-career professionals with call center experience to join a bold iGaming team on Malta. You’ll be the frontline hero for thousands of players, handling live chat and email support, game rules, bonus activations, payouts, and account verifications.

Relocation package covers flights and accommodation, with first-month housing provided. The role offers a competitive base salary plus bonuses, a modern coastal office, and rapid career growth into VIP

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