Customer Relations Specialist - Remote-Friendly

PARETO SECURITIES AS; Roskilde; Hybrid; DKK 350,000 - 500,000; Full time

Benefits offered by this job

Healthy lunch options

Health and dentist insurance

Referral bonus

Active staff associations

Job summary

BEC is seeking a Customer Consultant to join the Customer Consultants team in Roskilde. You will contribute to customer relations, ensure timely agreements, and support implementations and proposals.

The role combines office collaboration with up to 8 remote days per month, reporting to the Customer Account Managers and working with Development, Operations, Legal and Finance to improve processes and customer satisfaction.

Qualifications

• Curious mindset with openness and willingness to knowledge-share.
• Fluent in Danish and English (written and spoken).
• Educational background in banking or financial sector.
• Experience in banking or financial sector.
• Experience with customer relations and stakeholder management.
• Team player able to take on responsibility.
• Focus on efficiency and process improvements.

Responsibilities

• Strengthen customer relations and satisfaction.
• Engage with customers to secure value of deliveries.
• Handle administrative tasks including economy, agreements and proposals.
• Stakeholder management with Development, Operations, Legal and Finance.
• Continual improvement of internal processes and ways of working.

Skills

Curious mindset

Fluent in Danish and English

Customer relations

Stakeholder management

Team collaboration

Education

Educational background in banking/financial sector

Working experience in banking/financial sector

Job description

BEC is seeking a Customer Consultant to join the Customer Consultants team in Roskilde. You will contribute to customer relations, ensure timely agreements, and support implementations and proposals.

The role combines office collaboration with up to 8 remote days per month, reporting to the Customer Account Managers and working with Development, Operations, Legal and Finance to improve processes and customer satisfaction.