Aftersales Engineer, CO2 Refrigeration – 24/7 Support

Dover Corporation; Aarhus; Remote; DKK 480,000 - 600,000; Full time

Job summary

Advansor is seeking an Aftersales Engineer to join our Brabrand facility. You will provide technical support for our CO2 refrigeration and heating systems across Europe and LATAM, including warranty handling and training support.

Travel about 25 days yearly is expected, with a focus on high-quality customer service. You should have a refrigeration technician background, training on CO2 refrigerants is provided, and you will communicate in English within our global team.

Qualifications

• Background as Refrigeration Technician or similar experience.
• Knowledge about CO2 as a refrigerant is an advantage, training provided.
• Quality-conscious, solution-oriented with a desire to share knowledge with others.
• Clear and professional English communication, both verbal and written.

Responsibilities

• Provide technical support via phone and email, guide customers through optimization, fault diagnosis, and daily operations.
• Participate in the 24/7 support setup to ensure customers have a technical lifeline.
• Handle warranty claims efficiently and professionally.
• Collaborate across the organization to solve complex issues and deliver the best customer experience.
• Travel approximately 25 days per year as part of the international support setup.

Skills

Refrigeration technician

CO2 refrigerant knowledge

Customer support

English communication

Job description

Advansor is seeking an Aftersales Engineer to join our Brabrand facility. You will provide technical support for our CO2 refrigeration and heating systems across Europe and LATAM, including warranty handling and training support.

Travel about 25 days yearly is expected, with a focus on high-quality customer service. You should have a refrigeration technician background, training on CO2 refrigerants is provided, and you will communicate in English within our global team.