Account Manager

Epson Europe B.V.; Glostrup Kommune; Hybrid; DKK 550,000 - 750,000; Full time

Benefits offered by this job

Pension plan

Private healthcare

Employee assistance programme

Hybrid working

25 days holiday

Job summary

Epson Europe B.V. is seeking an Account Manager to grow business solutions sales by building relationships with key customers and partners. The role involves visiting customers across Denmark and developing go-to-market plans with the Business Management team.

You will qualify prospects, manage account plans, and collaborate with sales support and marketing to maximise customer satisfaction and growth. English fluency is required.

Qualifications

• Experience in B2B account management or business development within the office print industry.
• Proven track record of delivering sales growth and achieving commercial targets.
• Strong negotiation and relationship-building skills.
• Excellent analytical skills with the ability to identify business opportunities through data.

Responsibilities

• Develop and implement the sales plan to generate business growth.
• Understand the addressable market size and generate leads.
• In conjunction with the Business Management team define and develop the Epson go to market plan.
• Qualify all prospects using agreed metrics; develop the profile of the prospect and the plan for engagement.
• Produce account plans for each key customer detailing budget, data, stakeholder analysis, solutions and providers.
• Build a successful project pipeline through stakeholder engagement and track deals in the CRM system.
• Collaborate with internal and external specialists to deliver projects to specification.
• Monitor market activities and maintain competitive advantage.
• Develop strong relationships with key decision makers in target sectors.
• Engage with teams to maximize service and customer satisfaction.
• Produce sales project plans in accessible format for visibility.

Job description

As an Account Manager, you will be responsible for developing and growing Epson's business solutions sales by building strong relationships with key customers and partners. Through the implementation of strategic sales plans, you will drive business growth, maximize sales opportunities and contribute to Epson's continued success.

We are flexible regarding the employee's location within Denmark. You do not need to be based at our Brøndby office, and we are open to candidates based elsewhere in Denmark, including Fyn and Jutland. The role involves regular visits to customers/partners as required.

What you will do:

• Develop and implement the sales plan to generate business growth and maximise Epson’s sales growth.
• Understand the addressable market size and potential and use the information to generate leads and develop the existing business portfolio.
• In conjunction with the Business Management team define and develop the Epson go to market plan.
• Qualify all prospects using agreed metrics; develop the profile of the prospect and the plan for engagement.
• Produce account plans for each key customer that detail:

• o the key criteria (budget, data, stakeholder analysis)
• o the solution and all engaged 3rd party providers
• o the value proposition and technical benefits identified.

• Build a successful project pipeline through engagement with relevant stakeholders detailing all opportunities.
• Track all deals on the pipeline management/CRM system
• Use internal and external specialists to ensure the project can be delivered to the required specification
• Monitor and evaluate market activities and take appropriate actions to maintain a competitive advantage.
• Develop strong relationships with key decision makers within target market sectors.
• Develop long term relationships with external parties involved in producing bid/tender documentation to ensure that the profile of Epson is high and of priority.
• Actively engage with key teams, for example sales support and functional teams (e.g. Marketing) to maximise service and customer satisfaction and ensure the best outcome for Epson customers
• Produce all sales project plans in clearly visible format, using Epson management tools, to ensure access to and awareness of all current activities and deals.
• Analyse and track sales against budget, providing accurate and timely forecasts, based on deal potential in the sales pipeline

What we ask for:

• Experience in B2B account management or business development within the office print industry
• A proven track record of delivering sales growth and achieving commercial targets.
• Strong negotiation and relationship-building skills.
• Excellent analytical skills with the ability to identify business opportunities through data.
• A proactive, customer-focused and results-oriented mindset.
• Excellent communication and stakeholder management skills.
• A degree or equivalent academic background.
• Fluency in English.

We are keen to hear from you even if you don’t match all listed requirements, but you identify with our brand and passion for innovation.

What we offer:

• You will have access to a wide range of flexible benefits including a strong contributory pension plan, private healthcare, an Employee Assistance Programme.
• Epson also promotes hybrid working, with a minimum of 25 days holiday per year.

We aspire to be an indispensable company, trusted throughout the world for our commitment to openness, customer satisfaction and sustainability. We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions.

Our commitment to the environment

We all have a role to play in building a better future. For Epson, being a sustainable company means being mindful of every aspect of our organisation – from the smallest lightbulb to the largest factory. It fuels our innovation, drives our growth, motivates our workforce and, ultimately, to contribute to society.

Our people

We believe a healthy culture, strong values, teamwork and contribution from a diverse range of individuals will help us to strive for excellence.

Our brand

Ranked by Clarivate Analytics as a Top 100 Global Innovator brand for the last seven years running.

Epson is an equal opportunity employer. We celebrate diversity and are dedicated to fostering an inclusive environment for all employees. We actively encourage applications from individuals of all protected characteristics and are committed to providing any necessary accommodations during the application and assessment process, as well as upon joining our team.

If you require additional assistance for your application or wheelchair access to our facilities, please email [e-mail]. A member of our team will be happy to assist you.