Retail Account Manager

Epson Europe B.V.; Glostrup Kommune; Hybrid; DKK 450,000 - 700,000; Full time

Job summary

Epson Europe B.V. is seeking an Account Manager to develop and grow Epson's Consumer business by building strong relationships with key customers and partners. This role is based in Denmark with flexibility to be based in our Brøndby office or elsewhere in Denmark.

You will implement strategic sales plans, qualify prospects, develop account plans, manage pipelines in CRM, and collaborate with internal teams to deliver the best outcomes for Epson customers.

Qualifications

• Previous experience as an Account Manager/Sales.
• Proven track record of delivering sales growth and achieving commercial targets.
• Strong negotiation and relationship-building skills.
• Excellent analytical skills with the ability to identify business opportunities through data.
• A proactive, customer-focused and results-oriented mindset.
• Excellent communication and stakeholder management skills.
• Fluency in English.

Responsibilities

• Develop and implement the sales plan to generate business growth and maximize Epson’s sales growth.
• Understand the addressable market size and potential and use the information to generate leads and develop the existing business portfolio.
• Define and develop the Epson go-to market plan with the Business Management team.
• Qualify all prospects using agreed metrics; develop the profile of the prospect and the plan for engagement.
• Produce account plans for each key customer detailing budget, data, stakeholder analysis, solutions and engaged providers.
• Build a successful project pipeline through engagement with relevant stakeholders and track deals in CRM.

Skills

Account management

Sales growth

Negotiation

Relationship building

Analytical skills

Customer focus

Communication

Stakeholder management

English fluency

Education

Bachelor's degree or equivalent

Job description

As an Account Manager, you will be responsible for developing and growing Epson's Consumer business by building strong relationships with key customers and partners. Through the implementation of strategic sales plans, you will drive business growth, maximize sales opportunities and contribute to Epson's continued success.

This role is based in Denmark, with flexibility to be based in our Brøndby office or elsewhere in Denmark, including Fyn or Jutland.

What you will do

• Develop and implement the sales plan to generate business growth and maximize Epson’s sales growth.
• Understand the addressable market size and potential and use the information to generate leads and develop the existing business portfolio.
• In conjunction with the Business Management team define and develop the Epson go-to market plan.
• Qualify all prospects using agreed metrics; develop the profile of the prospect and the plan for engagement.
• Produce account plans for each key customer that detail:
  • the key criteria (budget, data, stakeholder analysis)
  • the solution and all engaged 3rd party providers
  • the value proposition and technical benefits identified
• Build a successful project pipeline through engagement with relevant stakeholders detailing all opportunities.
• Track all deals on the pipeline management/CRM system
• Use internal and external specialists to ensure the project can be delivered to the required specification
• Monitor and evaluate market activities and take appropriate actions to maintain a competitive advantage.
• Develop strong relationships with key decision makers within target market sectors.
• Develop long term relationships with external parties involved in producing bid/tender documentation to ensure that the profile of Epson is high and of priority.
• Actively engage with key teams, for example sales support and functional teams (e.g. Marketing) to maximize service and customer satisfaction and ensure the best outcome for Epson customers
• Produce all sales project plans in clearly visible format, using Epson management tools, to ensure access to and awareness of all current activities and deals.
• Analyze and track sales against budget, providing accurate and timely forecasts, based on deal potential in the sales pipeline

What we ask for

• Previous experience as an Account Manager/ in Sales.
• A proven track record of delivering sales growth and achieving commercial targets.
• Strong negotiation and relationship-building skills.
• Excellent analytical skills with the ability to identify business opportunities through data.
• A proactive, customer-focused and results-oriented mindset.
• Excellent communication and stakeholder management skills.
• A degree or equivalent academic background.
• Fluency in English.

We are keen to hear from you even if you do not match all listed requirements, but you identify with our brand and passion for innovation.

What we offer

We aspire to be an indispensable company, trusted throughout the world for our commitment to openness, customer satisfaction and sustainability. We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions.

Our commitment to the environment

We all have a role to play in building a better future. For Epson, being a sustainable company means being mindful of every aspect of our organisation – from the smallest lightbulb to the largest factory. It fuels our innovation, drives our growth, motivates our workforce and, ultimately, to contribute to society.

Our people

We believe a healthy culture, strong values, teamwork and contribution from a diverse range of individuals will help us to strive for excellence.

Our brand

Ranked by Clarivate Analytics as a Top 100 Global Innovator brand for the last seven years running

Epson is an equal opportunity employer. We celebrate diversity and are dedicated to fostering an inclusive environment for all employees. We actively encourage applications from individuals of all protected characteristics and are committed to providing any necessary accommodation during the application and assessment process, as well as upon joining our team.

If you require additional assistance for your application or wheelchair access to our facilities, please email [e-mail] a member of our team will be happy to assist you.