Cross Border Talents
Cross Border Talents
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A dynamic company is seeking a Customer Experience Specialist fluent in German and proficient in English to join their team in Sofia, Bulgaria. This role focuses on delivering excellent customer support in a vibrant urban setting, offering a competitive salary and a relocation package to ease your transition. The successful candidate will enjoy benefits like health insurance, employee bonuses, and a welcoming work environment that values team collaboration.
Location: On-site in Sofia, Bulgaria
Languages Required: German (C2) & English (B2)
Start Date: Ongoing | Full-time, permanent
Are you fluent in German and ready for a fresh opportunity in one of Europe's most vibrant cities? We are looking for enthusiastic and dedicated individuals to join our team in Sofia, Bulgaria, as Customer Experience Specialists. This is an exciting on-site role supporting global clients, with full training, competitive salary, and a relocation package to help you settle in smoothly.
Deliver excellent customer support via phone, email, or chat
Document customer interactions in internal systems
Fluency in German (C2) and proficient English (B2)
EU citizenship or a valid Bulgarian work permit
High school diploma (minimum required)
Strong problem-solving and communication skills
Ability to work on-site and contribute to a team-focused environment
Monthly gross salary: 1,890€ to2,045€ (based on project)
10 nights in a hotel in Sofia city center with breakfast included
Health and dental insurance
Life insurance
Multisport Card (co-financed by the employer)
Discounts on a variety of products and services
Sofia offers a blend of rich history, affordable living, and a growing international community. From mountain hikes to thriving cafés and coworking spaces, it's a perfect place to balance life and career.
Interested?
Apply today to take your next career step in an international, people-first company and start your new chapter in Sofia!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.