10.000+

Jobs in Dortmund, Germany

German Customer Support - Remote from Greece

PlanetJobs

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Remote
EUR 40,000 - 60,000
30+ days ago
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Deutschsprachige Kundenservice in Griechenland (m / w / d) - Swiss Telecommunications

Teleperformance

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Remote
EUR 20,000 - 40,000
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German Customer Support - Remote from Greece

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EUR 40,000 - 60,000
30+ days ago
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German Customer Support - Remote from Greece

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German Customer Support - Remote from Greece
PlanetJobs
Hamburg
Remote
EUR 40.000 - 60.000
Full time
30+ days ago

Job summary

A customer service company in Hamburg is seeking a Customer Support professional to handle inquiries, provide information on products, and troubleshoot issues. The ideal candidate is proficient in German and English, has strong problem-solving skills and attention to detail. This full-time position offers relocation support, competitive salary, and professional growth opportunities.

Benefits

Relocation support: Flights, accommodation & housing assistance
Competitive monthly salary with 2 extra salaries per year
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth and development opportunities
Special events and community involvement
Free online Greek language courses
State-of-the-art premises

Responsibilities

  • Handling incoming phone calls messages and emails from customers.
  • Providing information and assistance on products including vacuum cleaners, air purifiers, hair care tools, and more.
  • Troubleshooting technical issues and offering solutions to customer inquiries.
  • Processing warranty claims, repairs, and replacements.
  • Offering product recommendations based on customer needs and preferences.
  • Maintaining high customer satisfaction through professional and courteous communication.

Skills

Excellent writing and verbal communication skills in German and English
Strong attention to detail
Good technical troubleshooting and problem-solving skills
Experience in customer support or technical support roles
Job description

What You Will Be Doing :

  • Handling incoming phone calls messages and emails from customers.
  • Providing information and assistance on products including vacuum cleaners air purifiers hair care tools and more.
  • Troubleshooting technical issues and offering solutions to customer inquiries.
  • Processing warranty claims repairs and replacements.
  • Offering product recommendations based on customer needs and preferences.
  • Maintaining high customer satisfaction through professional and courteous communication.

Job Requirements :

  • Excellent writing and verbal communication skills in German and English .
  • Strong attention to detail.
  • Good technical troubleshooting and problem-solving skills.
  • Ability to handle unexpected changes and customer concerns with professionalism.
  • Experience in customer support or technical support roles will be appreciated.

    • What We Offer :

  • Relocation support : Flights accommodation & housing assistance all at no cost to you
  • Competitive monthly salary 2 extra salaries per year.
  • Health care benefits and numerous other discounts .
  • Full training by certified instructors on products and customer service techniques.
  • Professional growth and development opportunities.
  • Special events community involvement and social responsibility initiatives.
  • Free online Greek language courses.
  • State-of-the-art premises providing a great working environment with relaxing break areas.

    • Key Skills

    Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

    * The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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