German Speaking jobs in Germany

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Teleperformance

Trier, Germany

Other

Yes

6aaae7a8d527

1

11.05.2025

25.06.2025

Join our Anti-Financial Crime Customer Experts team to prevent fraud, protect data, and safeguard the customers of a leading Mobile Bank.

TP in Greece collaborates with a leading Mobile Bank, helping manage bank accounts on-the-go, track expenses, and set aside money in real-time.

We are seeking a German-speaking Customer Service Specialist to support German-speaking customers.

As part of the Customer Service team, you will be the frontline for the German-speaking market, providing excellent customer experience, and also playing a role in fraud prevention, data protection, and customer safeguarding.

Take a step forward and join us in Greece!

1. Support customers via phone, chat, and email.
2. Prevent fraud, protect data, and safeguard customers.
3. Represent our client positively.
4. Track and follow cases to ensure timely resolution.
5. Maintain high customer satisfaction.
6. Build and maintain professional relationships with partners, showing empathy.
7. Achieve targets set by the client and internal goals.

1. Fluency in German.
2. Excellent written and spoken English skills.
3. Strong communication, soft skills, and problem-solving abilities.
4. Computer literacy; experience with CRM tools is a plus.
5. Ability to handle stressful situations with customers.
6. Customer service or customer-facing experience preferred.
7. A positive attitude, willingness to learn, and reliability.
8. EU citizenship, EU passport, or valid work permit for Greece.
9. Willingness to relocate or be a local candidate in Greece.

1. Support for relocation expenses (flights, hotel, house search assistance).
2. Competitive salary plus two extra payments per year.
3. Referral bonuses for bringing friends.
4. Health benefits and discounts.
5. Full training from certified instructors.
6. Opportunities for professional growth and development.
7. Company events, community, and social responsibility initiatives.
8. Free online Greek language courses.
9. Modern premises with relaxing break areas.
10. A Great Place to Work-Certified Company promoting diversity.

This is a great opportunity to develop your career with a multinational company, gaining valuable experience and representing a major global brand. Our company values diversity and offers equal opportunities regardless of gender, ethnicity, religion, culture, or age.

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