About us
Born in a cloud-native era where software is at the centre of business, ng-voice has licensed source code and collaboration in its DNA. Committed to building the next G of 100% software-based mobile networks, combining DevOps with telecommunications expertise, ng-voice is creating innovative mobile infrastructure solutions and making them accessible for operators and enterprises that want to deploy future-proof networks.
In your role as Deployment Engineer, you will be part of our client deployment team, responsible for guaranteeing a smooth delivery of our solutions and supporting our clients. You will work closely with our pre-sales engineering and product development teams to align on client needs and product requirements.
The person can be located in Mexico or Brazil.
Tasks
What you can expect to work on:
- Working in the Client Deployment Team, guaranteeing smooth delivery of solutions including high-/low-level design with final technical deployment and integration of the solutions.
- Planning, preparing, and setting up lab, test, and production environments for client and partnership deployments.
- Installing and configuring cloud-native solutions using Kubernetes.
- Automation, automation, automation – especially in our technical deployment and identifying ways to speed up these processes.
- Maintaining, monitoring, administrating, and updating current deployments, ensuring the stability of solutions.
- Helping with incident management, 2nd level support, error analysis, and classification.
- Coordinating customer requests and disseminating client information.
- Unlocking operational efficiency in deployment and support procedures.
Requirements
Our ideal new colleague:
- Experience with Linux machines (setup, admin, operation).
- Experience with complex networking infrastructures including routing, switching, firewalls, load balancing techniques.
- Knowledge of telecommunications systems (4G, 5G, IMS).
- Hands-on experience in Kubernetes administration.
- Debugging and tracing skills (Wireshark).
- Fluency in English and Portuguese.
Nice To Have (Optional)
- Understanding of virtualization and cloud computing.
- Knowledge of signalling standards and protocols such as SIP and Diameter.
- Experience with public cloud platforms like AWS and GCP.
Benefits
A little more about our culture and why you should join:
- Work-Life Balance is a priority: Flexible working that suits you — we live and breathe a hybrid remote culture and don't mind where and when you work.
- We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills in a traditionally not very diverse industry.
- We offer you the culture of a fast-growing start-up with the maturity of an enterprise company.
- We value experience and knowledge more than formal degrees.
- Entrepreneurial culture and flat hierarchies.
- Mobility benefit, fitness benefit, language class benefit, and wellness benefit (for full-time employees).
- Home office budget (for full-time employees).