Wholesale Sales Supervisor

Max Mara Fashion Group; München; On-site; EUR 45,000 - 64,000; Full time

Job summary

Max Mara Fashion Group is seeking a Sales Supervisor to drive in-store sales and nurture relationships with customers across München and surrounding areas. You will manage the sales process from greeting customers to after-sales support, while staying informed about current collections and seasonal projects.

The role requires strong sales acumen, excellent bilingual communication in German and English, and a proactive approach to achieving budgeted targets and showroom growth within brand

Qualifications

• Strong knowledge of sales techniques.
• Excellent verbal and written communication in German and English.
• Valid driving license.
• Flexibility to adapt to changing market conditions and business priorities.
• Proficiency in analyzing sales data and identifying trends.
• Comprehensive understanding of Max Mara Fashion Group brands.

Responsibilities

• Preparing, conducting and finalizing sales directly with customers, from the presentation of the product up to the after-sales management of any changes.
• Keeping constantly updated its knowledge of the collection and of the seasonal projects.
• Maintaining and promoting constant contact with the network to analyze, respond to and report on customer complaints and product trends.
• Carrying out any other tasks assigned by the sales manager or above related to the showroom's activities.
• Achieving business targets (budget, turnover, profitability) and promoting store growth in its area of reference, in compliance with the company guidelines.
• Supporting the Headquarter Back Office in after-sales activities by managing order changes.
• Monitoring ongoing point-of-sale activities to implement rapid solutions that align with business objectives.
• Being responsible for the acquisition of new customers in her area of responsibility.

Skills

Sales techniques

Communication (German/EN)

Customer service

Fashion knowledge

Data analysis

Driving license

Adaptability

Team collaboration

Job description

Would you like to join our Sales Team as Sales Supervisor?

The Sales Supervisor is responsible for sales activities for customers assigned to quantitative (budget, turnover and profit margins) and qualitative (in terms of alignment to the indications of the Brand with reference to the choice of product), making commercial choices independently if necessary but still in accordance with the guidelines received. It is a relational and operational role.

You’ll be in charge of:

• Preparing, conducting and finalizing sales directly with customers, from the presentation of the product up to the after-sales management of any changes.
• Depending and keeping constantly updated its knowledge of the collection and of the seasonal projects.
• Maintaining and promoting constant contact with the network to analyze, responding to and report on customer complaints and product trends.
• Carrying out any other tasks assigned by the sales manager or above related to the showroom's activities.
• Achieving business targets (budget, turnover, profitability) and promoting store growth in its area of reference, in compliance with the company guidelines
• Supporting the Headquarter Back Office in after-sales activities by managing order changes.
• Monitoring ongoing point-of-sale activities, both proactively and reactively, in order to implement rapid solutions that allow you to stay in line with business objectives.
• Being responsible for the acquisition of new customers in her area of responsibility.

If you:

• Strong understanding of sales techniques and strategies.
• Excellent verbal and written communication in German and English.
• Own a valid driving license permit.
• Dedication to providing exceptional customer service and resolving customer issues promptly.
• Flexibility to adapt to changing market conditions and business priorities.
• Proficiency in analyzing sales data, identifying trends, and making data-driven decisions.
• Comprehensive understanding of the products or services offered by the company.
• Strong passion for fashion and MaxMara Fashion Group brands.

Join US!

About Max Mara Fashion Group

Max Mara Fashion Group is recognized throughout the world as the precursor of modern pret-à-porter fashion.

The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes.

Passion, commitment and tradition have created a unique fashion style:

• 9 main brands
• 60+ fashion collections every season
• 14.000.000+ clothes sold every year
• 2.500+ single-brand shops
• 10.000+ multi-brand shops
• 27 languages spoken in the Max Mara Fashion Group world
• 5.500+ employees in the world

Our ecosystem is made of 44 Depts, including Fashion Design, Marketing & Sales, Operations, Retail, Stores, ICT, Architecture Design, Economics, BI, etc.

The Digital Division was the latest department to be established in 2013, with the aim of integrating the company's digital assets, as well as solutions and services related to e-commerce and digital marketing.

Discover your potential and your substance with a career at MMFG, where work means passion, embracing new challenges, learning from each other, sharing a vision, teamwork and making it come true!

Max Mara Fashion Group is an equal opportunity employer. Everyone is welcome!