Warehouse Supervisor

JD.com Inc.; Duisburg; On-site; EUR 45,000 - 65,000; Full time

Job summary

JD.com, Inc. is seeking a highly motivated Warehouse Supervisor to oversee daily warehouse operations, ensuring efficient storage, retrieval, and dispatch of goods while maintaining JD.com’s high standards of logistics and customer satisfaction.

You will lead a team of warehouse associates, implement safety procedures, and use WMS to optimize inventory and reporting. The role requires 3–5 years in warehousing with supervisory experience and strong leadership abilities.

Qualifications

• Bachelor's degree in Logistics, Supply Chain or related field preferred.
• 3–5 years in warehouse ops, with 2+ years in supervision.
• Proven experience with WMS and inventory controls.
• Strong leadership and communication skills.

Responsibilities

• Supervise and lead a team of warehouse associates, providing training and feedback.
• Plan, organize, and monitor receiving, storage and dispatch to optimize space and efficiency.
• Enforce safety procedures and company policies for a safe workplace.
• Conduct regular inventory checks and reconcile discrepancies.
• Utilize WMS to track inventory, process orders and generate reports.
• Collaborate with logistics, procurement and customer service for seamless operations.
• Identify areas for process improvements and reduce costs.
• Maintain accurate records of shipments and equipment maintenance.
• Troubleshoot operational issues and provide timely resolutions.

Skills

Leadership

Communication

Problem-solving

Team management

Education

Bachelor's degree in logistics or related field

Tools

WMS

Excel

Word

Outlook

Job description

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

Learn More

Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You'll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you'll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You'll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Job Summary

JD.com, Inc. is seeking a highly motivated and experienced Warehouse Supervisor to oversee daily warehouse operations, ensuring efficient and accurate storage, retrieval, and dispatch of goods. This role is crucial for maintaining JD.com's high standards of logistics and customer satisfaction.

Responsibilities

• Supervise and lead a team of warehouse associates, providing training, guidance, and performance feedback.
• Plan, organize, and monitor the receiving, storage, and dispatch of goods to optimize warehouse space and efficiency.
• Implement and enforce safety procedures and company policies to ensure a safe working environment.
• Conduct regular inventory checks and reconciliation, identifying and resolving discrepancies.
• Utilize warehouse management systems (WMS) to track inventory, process orders, and generate reports.
• Collaborate with other departments, including logistics, procurement, and customer service, to ensure seamless operations.
• Identify areas for process improvement and implement solutions to enhance productivity and reduce costs.
• Maintain accurate records of incoming and outgoing shipments, as well as equipment maintenance.
• Troubleshoot operational issues and provide timely resolutions.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration or a related field preferred.
• Minimum of 3-5 years of experience in warehouse operations, with at least 2 years in a supervisory role.
• Proven experience with warehouse management systems (WMS) and inventory control procedures.
• Strong leadership, communication, and interpersonal skills with the ability to motivate and manage a team.
• Excellent organizational and problem-solving abilities.
• Ability to work in a fast-paced environment and manage multiple priorities effectively.
• Knowledge of safety regulations and best practices in warehouse management.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Ability to lift and move heavy objects as required.

At JINGDONG Logistics, we're committed to building a diverse and inclusive workplace where everyone can thrive.

We're proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Our growth is creating opportunities. Yours could be next.

About us

What started as one bold idea in China has grown into one of the world's most trusted technology and supply chain businesses. Today, JD.com (JINGDONG) serves more than700 million customers, using technology, logistics and innovation to create smarter, faster and more connected experiences. From retail and logistics to technology, healthcare and beyond, we're solving real-world challenges and making everyday life easier. As we continue to grow, so do the opportunities for the people who grow with us.

Our global business

Our teams work across 20+ countries and regions, building smarter supply chains and helping businesses and communities connect across borders. From technology hubs and retail operations to logistics networks and corporate teams, we're creating opportunities to learn, collaborate and make an impact on a global scale. Whether you're joining us in Europe, the Middle East, Asia or the Americas, you'll be part of one global team working towards a shared purpose.

So let's do this. Let's deliver joy.