Delivery Service Partner Manager

iMile Delivery; Nürnberg; In loco; EUR 65.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Learning culture

Modern working environment

Local operations team

Competitive salary & benefits

Descrizione del lavoro

iMile Delivery in Nürnberg seeks a Partner Integration Lead to expand our delivery network across Germany. You will train partners, monitor KPIs, and coordinate with operations to ensure high service levels.

You will build strong relationships, resolve operational challenges, and scale coverage while maintaining quality, working closely with local teams. Experience in last-mile networks and depot management is a plus.

Competenze

• Lead integration of partners into the delivery network with training.
• Monitor KPIs to ensure performance and service levels.
• Identify issues and continuously improve delivery efficiency.
• Strong network of parcel delivery fleets and partners preferred.

Mansioni

• Support partner selection and contracting in Leipzig and surrounding area.
• Optional: provide expertise in building courier and last-mile networks.
• Leverage relationships with courier companies for depot management or partner management.
• Negotiate contracts and foster long-term cooperation with partners.

Conoscenze

Partner integration

KPI monitoring

Relationship management

Contract negotiation

Operations coordination

Descrizione del lavoro

iMile is a leading logistics provider, specializing in smart solutions for e-commerce businesses across the Europe and Latin America. Headquarters are based in Dubai. operating in over 30 countries worldwide. With strong expertise in cross-border e-commerce, iMile provides reliable, flexible, and technology-driven solutions.

Key requirements:

• Lead the integration of partners into the delivery network, providing training and ongoing support. Monitor key performance indicators (KPIs) to ensure performance.
• Act as the liaison between partners and internal operations teams, identifying issues, resolving operational challenges, and continuously improving delivery efficiency and service levels.
• Drive regional growth by expanding delivery coverage, enhancing operational efficiency, and elevating customer service quality across assigned areas.
• Take ownership of performance targets, ensuring KPIs are consistently met or exceeded Qualifications

Main responsibilities:

• Leverage existing resources and extensive experience in delivery service partnerships to support the selection and contracting of partners in Leipzig. A strong, existing network of parcel delivery fleets and companies is essential.
• (Optional) Provide expertise in building courier and last-mile delivery networks.
• Previous experience with DPD, Hermes, Amazon DSP, GLS or other courier companies in depot management or delivery partner management.
• Already has a shortlist of potential partners and an active network.
• Skilled in expanding and negotiating contracts with delivery service partners.
• Trusted by partners and able to build long-term cooperation.
• Capable of providing strategic suggestions to our business plan and onboarding the right partners accordingly.
• Responsible and detail-oriented, with a strong sense of accountability.

What We Offer

• A company culture that supports continuous learning and professional growth
• A modern, high-quality working environment
• A strong, professional local operations team with extensive experience in the local market.
• Competitive salary and benefits in the local market
• We welcome your application and look forward to growing together.