Transportation Operations Specialist – Mandarin Speaker (m/f/d)

JD.com Inc.; Duisburg; Hybrid; EUR 55,000 - 75,000; Full time

Job summary

JINGDONG Logistics is seeking a Transportation Operations Specialist who speaks Mandarin to coordinate domestic and international transportation activities. The role involves planning schedules with carriers and internal teams, tracking shipments, and resolving delays to ensure on-time delivery.

Fluency in Mandarin and English is essential; German is a plus. The position requires strong organization and problem-solving skills, with collaboration across warehouse and logistics teams.

Qualifications

• Experience in transportation operations or logistics.
• Fluency in Mandarin and a good command of English; German is a plus.
• Strong problem-solving and stakeholder coordination.

Responsibilities

• Coordinate and monitor domestic and international transportation activities.
• Plan transport schedules with carriers, freight forwarders, and internal teams.
• Track shipments and ensure timely collection and delivery.
• Resolve transportation delays, delivery discrepancies, and other operational issues.
• Work closely with warehouse teams to coordinate dispatch and arrival schedules.
• Maintain accurate transportation data, shipment records, and documentation.
• Monitor carrier performance and prepare operational reports.
• Identify opportunities to improve transport efficiency and service quality.
• Communicate regularly with Mandarin-speaking colleagues and business partners.

Skills

Mandarin

English

German language

Organizational skills

Education

Logistics qualification

Tools

MS Office

TMS

Job description

Transportation Operations Specialist – Mandarin Speaker (m/f/d)We use cookies to improve your experience on our site, analyze traffic, and personalize content. By continuing to browse, you agree to our use of cookies.You can manage your cookie preferences at any time in your browser settings.# Experienced Hire## Transportation Operations Specialist – Mandarin Speaker (m/f/d)Apply: DEU-North Rhine-Westphalia-Duisburg: Full time: Posted Today: End Date: October 27, 2027 (30+ days left to apply): JR104522**Who We Are**At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.**Our Global Reach**JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.Learn more about who we are and what we do: https://www.jingdonglogistics.com/**What We Offer**Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.**About The Team**You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.**Your responsibilities*** Coordinate and monitor domestic and international transportation activities.* Plan transport schedules with carriers, freight forwarders, and internal teams.* Track shipments and ensure timely collection and delivery.* Resolve transportation delays, delivery discrepancies, and other operational issues.* Work closely with warehouse teams to coordinate dispatch and arrival schedules.* Maintain accurate transportation data, shipment records, and documentation.* Monitor carrier performance and prepare operational reports.* Identify opportunities to improve transport efficiency and service quality.* Communicate regularly with Mandarin-speaking colleagues and business partners.**Your profile*** Experience in transportation operations, freight forwarding, or logistics.* A qualification in logistics, freight forwarding, or a related field is an advantage.* **Fluency in Mandarin and a good command of English are essential.** German language skills are an advantage.* Strong organisational skills and a structured, reliable approach to work.* A practical approach to solving problems and managing changing priorities.* Good communication skills and the ability to coordinate with multiple stakeholders.* Confident use of MS Office, particularly Excel; experience with transportation management systems is a plus.*At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.***Ready to apply?**Take the next step in your career, apply now and explore the opportunities we have to offer.