Technical Sales Support Engineer

Delve Search - Global Search Consultants; Dortmund; Hybrid; EUR 70.000 - 105.000; Vollzeit

Zusammenfassung

Delve Search - Global Search Consultants is partnering with an established engineering manufacturer to appoint a Technical Sales & Support Engineer in Germany. The role blends engineering expertise with customer interaction and a strong emphasis on delivering tailored engineering solutions.

You'll be the first point of contact for German-speaking customers, providing technical advice from initial inquiry to final solution, collaborating with R&D and internal teams to ensure an outstanding

Qualifikationen

• A Degree, HNC or Apprenticeship in Mechanical, Civil or Structural Engineering.
• Experience using SolidWorks or similar CAD software.
• Fluent German and proficient English.

Aufgaben

• Providing technical support and sales advice via telephone and email.
• Understanding customer requirements and recommending engineering solutions.
• Producing and interpreting engineering drawings using SolidWorks or similar CAD software.
• Collaborating with the R&D team on bespoke customer requirements.
• Working with internal teams to deliver an outstanding customer experience.

Kenntnisse

German fluency

English proficiency

Communication skills

Relationship building

Customer-focused

Ausbildung

Mechanical Engineering degree

Civil Engineering degree

Structural Engineering degree

Tools

SolidWorks

Jobbeschreibung

Salary DOE + 5% company target based bonus + company package

Looking for a role where you can combine your engineering expertise with customer interaction?

We're partnering with an established engineering manufacturer that's recognised internationally for developing innovative technical solutions used across the construction, infrastructure, transportation and energy sectors.

Due to an internal relocation, they're looking to appoint a Technical Sales & Support Engineer in Germany to join their collaborative technical team.

This is an excellent opportunity for someone with an engineering background who enjoys solving technical challenges, building customer relationships and working alongside R&D to deliver tailored engineering solutions.

What you'll be doing

As part of the Technical Sales & Support team, you'll be the first point of contact for customers across mainly German-speaking markets, providing expert technical advice and guiding enquiries from initial contact through to solution.

Your responsibilities will include:

• Providing technical support and sales advice via telephone and email
• Understanding customer requirements and recommending the most appropriate engineering solutions
• Producing and interpreting engineering drawings using SolidWorks or similar CAD software.
• Collaborating with the R&D team on bespoke customer requirements
• Working closely with internal teams to deliver an outstanding customer experience

About you

We're keen to speak with engineers who enjoy working with customers and want to develop their career in a commercially focused technical role.

You'll ideally have:

• Fluent or native-level German language and English skills - essential
• A Degree, HNC or Apprenticeship in Mechanical, Civil or Structural Engineering
• Experience using SolidWorks or similar CAD software
• Strong communication and relationship-building skills
• A proactive approach and a genuine interest in helping customers solve engineering challenges

Location & Travel

This role is based out of Germany in an office alongside one other Support Engineer for the first 6-12 months then it would move to a remote role. The company is based in the UK, therefore there would be some travel required to West Yorkshire for the onboarding and continual training.

This is a business that genuinely invests in its people. With an excellent reputation in the industry, a supportive culture and exceptionally high employee retention, opportunities like this don't become available very often.

You'll be joining an experienced, collaborative team where your technical expertise is valued, your development is supported and you'll have the opportunity to build a long-term career.