Technical Sales Employee (M/F/D) for After-Sales

Büter Hebetechnik GmbH; Meppen; On-site; EUR 45,000 - 75,000; Full time

Benefits offered by this job

VL allowances and company pension

30 days of annual leave

Flat hierarchies and collaborative环境

Holiday and Christmas bonuses

Job summary

BÜTER Hebetechnik GmbH is seeking a Technical Sales Representative in After-Sales to provide technical support and consulting to customers after purchase. The role involves handling inquiries, complaints, and service cases, and coordinating spare parts, repairs, and maintenance.

Qualifications include a completed technical or commercial vocational training, knowledge of mechanical and plant engineering, strong customer focus, and the ability to work independently in a collaborative,

Qualifications

• Completed technical or commercial vocational training.
• Professional experience in technical service or after-sales is advantageous.
• Knowledge of mechanical and plant engineering.
• Strong customer focus, excellent communication skills, and a solution-oriented approach.
• Ability to work independently, strong organizational skills, and teamwork capability.

Responsibilities

• Technical support and consulting for customers after purchase.
• Analysis, processing, and documentation of customer inquiries, complaints, and service cases.
• Organization of spare parts, repairs, and maintenance.
• Preparation of technical reports, instructions, and service documentation.
• Support with spare parts management and planning of service assignments.

Skills

Customer focus

Communication skills

Solution-oriented

Independent work

Organizational skills

Teamwork

Mechanical engineering knowledge

Plant engineering knowledge

After-sales experience

Education

Technical or commercial vocational training

Job description

Your career with BÜTER Hebetechnik GmbH as

Technical Sales Representative in After-Sales

What you should bring

• Completed technical or commercial vocational training
• Professional experience in technical service or after-sales is advantageous
• Knowledge of mechanical and plant engineering
• Strong customer focus, excellent communication skills, and a solution-oriented approach
• Ability to work independently, strong organizational skills, and teamwork capability

Your Responsibilities as a Technical Sales Employee

• Technical support and consulting for our customers after purchase
• Analysis, processing, and documentation of customer inquiries, complaints, and service cases
• Organization of spare parts, repairs, and maintenance
• Preparation of technical reports, instructions, and service documentation
• Support with spare parts management and planning of service assignments

What we offer you

• An exciting and varied role in an innovative environment
• Thorough onboarding and opportunities for personal and professional development
• VL allowances and company pension scheme
• A permanent full-time position and 30 days of annual leave
• A collaborative environment, direct communication channels, and flat hierarchies
• Performance-based remuneration, fair overtime pay, and holiday and Christmas bonuses