Technical Customer Service Agent – German + English (Relocation Lisbon)

CB Talents SP; Berlin; Vor Ort; EUR 14.760 - 21.480; Vollzeit

Benefits dieser Stelle

Health Insurance

Shared accommodation for up to 12 mo

Relocation within Portugal for Tier 1

Zusammenfassung

CB Talents SP in Lisbon is seeking a Technical Customer Service Representative fluent in German and English to join our dynamic team. This urgent vacancy offers an attractive, fully transparent compensation package and full relocation accommodation support.

You will receive a base salary of €1,100 per month paid over 14 months, a €135 monthly German language allowance, and a daily meal allowance of €7.63. A guaranteed sign‑on bonus is paid in 12 equal monthly installments during the first year.

Qualifikationen

• Native or fluent in German with strong professional English.
• Excellent communication and troubleshooting skills.
• Comfortable in a fast-paced, dynamic environment.

Aufgaben

• Provide technical customer service support to German and English speakers.
• Troubleshoot and resolve customer inquiries effectively.
• Collaborate with team to ensure timely follow-up and issue closure.

Kenntnisse

German language

English language

Communication skills

Troubleshooting mindset

Jobbeschreibung

About the Role

Are you a tech-savvy problem solver who speaks fluent German and English? We are looking for an enthusiastic Technical Customer Service Representative to join our team in the vibrant heart of Lisbon, Portugal!

This is an urgent role offering a fully transparent, highly competitive package, a guaranteed welcome bonus, and full relocation accommodation support.

Salary & Financial Package

We believe in full transparency. Here is the exact breakdown of your monthly and annual compensation package:

• Base Salary: €1,100 per month (Paid across 14 months per year, giving you extra holiday and Christmas payouts!)
• Language Allowance Breakdown:
  • German: €135 per month (Paid across 12 months)
• Meal Allowance: €7.63 per day (Paid for every working day, directly adding to your monthly take‑home)
• Welcome Bonus: A guaranteed sign‑on bonus paid out in 12 equal monthly installments during your first year of employment.

Benefits & Relocation Support

• Health Insurance: Available from Day 1 (with a small monthly contribution) and becomes 100% free after 6 months of your contract.
• Relocation from Outside Portugal: We provide shared accommodation for up to 12 months to make your move completely stress‑free! (Specific housing details will be discussed during your interview; please note flight tickets are not provided).
• Relocation within Portugal: Available exclusively for Tier 1 language profiles (German, Nordics, and Dutch).

What We Are Looking For

• Languages: Native or fluent (C1/C2) in German, paired with strong professional English. (Fluency in French, Italian, or Dutch is a major plus!)
• Skills: Excellent communication skills, a passion for troubleshooting, and a desire to help others.
• Mindset: Comfortable in a fast‑paced, dynamic environment and open to constructive feedback.

How to Apply

Interviews are being held immediately for this urgent vacancy.

Click "Apply Now" to upload your CV in English or German, and a recruiter will contact you within 24–48 hours!