Team Support Marketing and Events (d/f/m) - DHL CSI Strategy & Commercial Development

Deutsche Post; Troisdorf; On-site; EUR 40,000 - 55,000; Full time

Benefits offered by this job

Development opportunities

Employee benefits package

International environment

Job summary

DHL is seeking a Team Support Marketing and Events specialist to assist the CSI Marketing and Sales Enablement organization. You will handle procurement, vendor management, and compliance while ensuring smooth day-to-day operations.

Ideal candidates have a background in communications or business, plus 2+ years in marketing or events support, with strong MS Office skills and excellent English. German is a plus; the role is based in Troisdorf, Germany.

Qualifications

• Bachelor’s degree in Communications, Business, Economics, or comparable discipline.
• At least two years of experience delivering comparable services and support, ideally in marketing or events.

Responsibilities

• Support the CSI Marketing and Sales Enablement organization across topics such as procurement, vendor management and compliance.
• Coordinate vendor management, sourcing, business reviews and reporting on usage and quality.
• Manage procurement processes, liaise with Procurement, advise marketers, and handle purchase orders and invoicing.

Skills

Interpersonal communication

English proficiency

German language advantage

Microsoft Office

Education

Bachelor’s degree in Communications/Business/Economics

Tools

Microsoft Office Suite

Job description

Team Support Marketing and Events (d/f/m) - DHL CSI Strategy & Commercial Development

TODAY, YOU’RE STIMULATING THE WAY A CUSTOMER SUCCEEDS.

TOMORROW, YOU’RE SHAPING THE WAY THE WORLD WORKS.

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Customer Solutions & Innovation (CSI) is DHL's cross-divisional commercial and innovation unit. We are responsible for managing about 100 of DHL's largest and most strategically important customers providing them with sector expertise, best in class account management and most innovative products & solutions. Discover the unique, international spirit of DHL where your commitment is recognized and rewarded.

Tasks:

Team Support Marketing and Events (d/f/m) - DHL Customer Solutions & Innovation

• Grade: M
• CSI Sector / Function: Strategy & Commercial Development – Marketing / Support
• Contract Type: Permanent
• Employment Type: Full-time
• Location: Troisdorf, Germany
• Recruiting Contact: CSI Recruiting Team [e-mail]
• Hiring Manager: Homeira Kohlert
• We accept applications until: 15 November 2026

Principal Accountabilities:

What's your role:

Support the DHL CSI Marketing and Sales Enablement organization across a wide range of topics. Work with all functions and provide support with procurement, vendor management, and compliance topics. Provide administrative support and help ensure smooth day-to-day operations.

Vendor, Procurement & Compliance Management

• Coordinate vendor management activities, including sourcing, business reviews, and reporting on usage and quality.
• Manage procurement processes as the key liaison with Procurement, advise marketers, facilitate purchase orders through internal systems such as GeT, and oversee invoicing.
• Coordinate compliance processes and serve as a reliable resource for marketers on compliance-related matters.

Events, Platforms & Reporting

• Project-manage the events hub @dhl.com, drive ongoing enhancements, ensure quality, and coordinate updates to pre- and post-event pages.
• Manage the DHL events calendar, coordinate updates, and share the latest information with relevant stakeholders each month.
• Support event-related reporting by tracking event figures throughout the year for the scorecard.
• Support the Events team with venue and supplier research, RFQs, and the planning of upcoming events, webinars, and internal team activities.

Project & Team Coordination

• Drive relevant team projects as needed and prepare reports, statistics, presentations, and internal communications.
• Own key administrative processes, including the team calendar, team newsletter, and organization of team meetings.

Knowledge, Skills and Experience:

What we’re looking for:

Education & Relevant Experience :

• Bachelor’s degree in Communications, Business, Economics, or a comparable discipline, or a relevant vocational qualification combined with appropriate professional experience.
• At least two years of experience in delivering comparable services and support, ideally with exposure to marketing or events.

Planning, Organization & Service Orientation

• Ability to manage multiple tasks while maintaining a strong customer-service focus.
• Strong planning and organizational skills, with the ability to manage priorities and deadlines effectively.
• Commitment to delivering high-quality support in a cross-regional environment spanning different time zones.

Communication & Collaboration

• Very good interpersonal, communication, and problem-solving skills.
• Fluent written and spoken English; German is an advantage but not required.

Digital Skills & Personal Strengths

• Good knowledge of Microsoft Office applications, particularly Outlook, Excel, and PowerPoint.
• Ability to work independently, combined with initiative, proactivity, and a strong sense of responsibility.
• A keen interest in marketing and event-related topics.

Benefits to work with us

What’s in it for you:

International & Collaborative Environment

Work in an international marketing environment within DHL Customer Solutions & Innovation and collaborate with colleagues and stakeholders across functions and regions.

Varied & Meaningful Responsibilities

Gain broad exposure to marketing, events, procurement, vendor management, and compliance while contributing to smooth day-to-day team operations.

Ownership & Impact

Take ownership of key administrative processes and team projects, with the opportunity to bring in your ideas and make a visible contribution.

Professional Growth

Strengthen your project-management, organizational, and stakeholder-coordination skills through varied responsibilities and cross-functional collaboration.

Development & Benefits

Benefit from development opportunities and a reliable employee benefits package that supports your professional journey and well-being.

As an equal opportunity employer, we welcome applications from everyone. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

CONNECTING PEOPLE. IMPROVING LIVES.