Team Support Marketing and Events (d/f/m) - DHL CSI Strategy & Commercial Development

DHL; Troisdorf; On-site; Confidential; Full time

Job summary

DHL is seeking a Team Support for Marketing and Events to assist the CSI Marketing and Sales Enablement organization in Troisdorf. You will collaborate with multiple functions, manage procurement processes, and coordinate event activities while ensuring compliance and smooth day-to-day operations.

The role demands strong organizational and communication skills, fluency in English with German an advantage, and the ability to work independently in cross-regional time zones.

Qualifications

• Bachelors degree in Communications, Business, Economics, or a comparable discipline, or a relevant vocational qualification combined with appropriate professional experience.
• At least two years of experience in delivering comparable services and support, ideally with exposure to marketing or events.

Responsibilities

• Support the DHL CSI Marketing and Sales Enablement organization across a wide range of topics.
• Work with all functions and provide support with procurement, vendor management, and compliance topics.
• Provide administrative support and help ensure smooth day-to-day operations.
• Coordinate vendor management activities, including sourcing, business reviews, and reporting on usage and quality.
• Manage procurement processes as the key liaison with Procurement, advise marketers, facilitate purchase orders through internal systems such as GeT, and oversee invoicing.
• Coordinate compliance processes and serve as a reliable resource for marketers on compliance-related matters.
• Project-manage the events hub @dhl.com, drive ongoing enhancements, ensure quality, and coordinate updates to pre- and post-event pages.
• Manage the DHL events calendar, coordinate updates, and share the latest information with relevant stakeholders each month.
• Support event-related reporting by tracking event figures throughout the year for the scorecard.
• Support the Events team with venue and supplier research, RFQs, and the planning of upcoming events, webinars, and internal team activities.
• Drive relevant team projects as needed and prepare reports, statistics, presentations, and internal communications.
• Own key administrative processes, including the team calendar, team newsletter, and organization of team meetings.

Skills

Vendor management

Event support

Administrative support

Communication

Excel

MS Office

Education

Bachelors degree in Communications

Tools

GeT system

Job description

TODAY, YOU'RE STIMULATING THE WAY A CUSTOMER SUCCEEDS. TOMORROW, YOU'RE SHAPING THE WAY THE WORLD WORKS. At DHL, people mean the world to us. That's why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Tasks:

Team Support Marketing and Events (d/f/m) - DHL Customer Solutions & Innovation

• Grade: M
• CSI Sector / Function: Strategy & Commercial Development - Marketing / Support
• Contract Type: Permanent
• Employment Type: Full-time
• Location: Troisdorf, Germany
• Recruiting Contact: CSI Recruiting Team [e-mail]
• Hiring Manager: Homeira Kohlert
• We accept applications until: 15 November 2026

Principal Accountabilities:

Support the DHL CSI Marketing and Sales Enablement organization across a wide range of topics. Work with all functions and provide support with procurement, vendor management, and compliance topics. Provide administrative support and help ensure smooth day-to-day operations.

Vendor, Procurement & Compliance Management

• Coordinate vendor management activities, including sourcing, business reviews, and reporting on usage and quality.
• Manage procurement processes as the key liaison with Procurement, advise marketers, facilitate purchase orders through internal systems such as GeT, and oversee invoicing.
• Coordinate compliance processes and serve as a reliable resource for marketers on compliance-related matters.

Events, Platforms & Reporting

• Project-manage the events hub @dhl.com, drive ongoing enhancements, ensure quality, and coordinate updates to pre- and post-event pages.
• Manage the DHL events calendar, coordinate updates, and share the latest information with relevant stakeholders each month.
• Support event-related reporting by tracking event figures throughout the year for the scorecard.
• Support the Events team with venue and supplier research, RFQs, and the planning of upcoming events, webinars, and internal team activities.

Project & Team Coordination

• Drive relevant team projects as needed and prepare reports, statistics, presentations, and internal communications.
• Own key administrative processes, including the team calendar, team newsletter, and organization of team meetings.

Knowledge, Skills and Experience:

What we’re looking for:

Education & Relevant Experience :

• Bachelor’s degree in Communications, Business, Economics, or a comparable discipline, or a relevant vocational qualification combined with appropriate professional experience.
• At least two years of experience in delivering comparable services and support, ideally with exposure to marketing or events.

Planning, Organization & Service Orientation

• Ability to manage multiple tasks while maintaining a strong customer-service focus.
• Strong planning and organizational skills, with the ability to manage priorities and deadlines effectively.
• Commitment to delivering high-quality support in a cross-regional environment spanning different time zones.

Communication & Collaboration

• Very good interpersonal, communication, and problem-solving skills.
• Fluent written and spoken English; German is an advantage but not required.

Digital Skills & Personal Strengths

• Good knowledge of Microsoft Office applications, particularly Outlook, Excel, and PowerPoint.
• Ability to work independently, combined with initiative, proactivity, and a strong sense of responsibility.
• A keen interest in marketing and event-related topics.

Benefits To Work With Us

What’s in it for you:

• Work in an international marketing environment within DHL Customer Solutions & Innovation and collaborate with colleagues and stakeholders across functions and regions.
• Gain broad exposure to marketing, events, procurement, vendor management, and compliance while contributing to smooth day-to-day team operations.
• Take ownership of key administrative processes and team projects, with the opportunity to bring in your ideas and make a visible contribution.
• Strengthen your project-management, organizational, and stakeholder-coordination skills through varied responsibilities and cross-functional collaboration.
• Benefit from development opportunities and a reliable employee benefits package that supports your professional journey and well-being.

If you have any questions regarding the job, please feel free to reach out to [e-mail].

As an equal opportunity employer, we welcome applications from everyone. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

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