Trainee HR - People Experience (m/f/x)

Deutsche Post und DHL; Bonn; On-site; EUR 51,000 - 63,000; Full time

Benefits offered by this job

Annual bonus

Career development

Training & support

Networking

Challenging projects

Job summary

Deutsche Post DHL Group in Bonn offers a 18‑month Graduate Program starting April 1, 2027, in International HR within People Experience. You will work in an agile Scrum environment on digital Employee Experience initiatives, including Generative Engine Optimization, content quality, and cross‑functional collaboration across IT, Operations, and external partners.

You will shape your learning journey, grow through diverse disciplines, and have opportunities to contribute globally while developing

Qualifications

• Bachelor's degree completed before April 1, 2027 in fields such as Social Science, Informatics, Media & Communication, Language & Cultural Science, Economy, AI, (Business) Psychology, Management & Technology; focus areas like UX design, HR, Marketing, AI/Data Science.
• Up to 3 years of professional experience in Communication & Marketing, UX design, workshop facilitation, project management, AI.
• Fluent English; fluent/good German.
• Strong communication, stakeholder management, facilitation & workshop design, creativity, self-organization, motivation, empathy, flexibility and humor.

Responsibilities

• Shape and define AI strategy for Employee Experience and enable adoption of generative and agentic AI.
• Scale engaging formats and strengthen content quality frameworks for the employee journey, including GEO concepts.
• Track, measure and analyze EX initiatives; translate insights into concrete actions using AI-enabled analytics.

Skills

English fluency

German proficiency

Education

Bachelor's degree (various fields)

Job description

OUR GRADUATE PROGRAM GROW OFFERS INTERESTING OPPORTUNITIES IN GERMANY, BONN, FROM APRIL 1st 2027 FOR 18 MONTHS, AIMING TO KEEP YOU ON AFTER PROGRAM COMPLETION FOR

Trainee Hr International In People Experience (m/X)

At DHL Group, we believe that great employee experience is the foundation of a great company. Our ambition is to be recognized as a Great Place to Work® and one of the world’s leading global employers across all our business units.

The Employee Experience (EX) team is at the heart of this ambition. We are reimagining the entire employee journey—from the very first interaction with DHL through every stage of employment and, potentially, beyond. Whether a touchpoint is digital or physical, what truly matters are the Moments that Matter: meaningful, effortless and engaging experiences that make a real difference to our colleagues around the world.

We use data, insights and a human-centered perspective to understand what our people need and to design experiences that are both impactful and efficient. Together, we are shaping and scaling better work moments across the end-to-end employee journey, creating experiences that help our colleagues feel connected, empowered and inspired.

Join us and help create Moments that Matter. Become part of a highly creative, interdisciplinary team that is shaping the future of how DHL connects people and improves lives.

Shape, learn and make an impact!

While this position has a strong focus on digital Employee Experience, it offers much more than digital platform work. We operate in an agile Scrum environment, giving you the opportunity to experience a highly collaborative way of working, contribute to cross-functional teams and take ownership of meaningful initiatives. You will also can explore areas such as content quality and gamification, including innovative concepts like Super Editors, and contribute to cross-departmental initiatives that bring together Internal Communications, IT, Operations and external partners.

Technology is transforming the way we work—and we want you to help shape what comes next. You will explore how generative and agentic AI are reshaping both the way our colleagues work and the way they discover, access and consume content and services. This includes emerging disciplines such as Generative Engine Optimization (GEO) and new approaches to making information and services more relevant, accessible and engaging.

As the team responsible for DHL Group’s core digital People Platforms, we are working to future-proof a group-wide approach to the best possible DHL Employee Experience across the digital employee journey. And we know that great employee experience extends far beyond our people: how we enable and engage our colleagues directly influences Customer Experience - and ultimately contributes to our business success.

Most importantly, we believe that your development should be as individual as the experiences we create for our colleagues. We will discuss your interests, preferences and strengths and work with you to shape your own ideal learning journey - within our team and across DHL Group. You will have the opportunity to broaden your perspective, develop new skills, experiment with emerging technologies and build experience across different disciplines.

Your tasks

• Shape and scale AI for Employee Experience: Help define and bring to life our AI strategy for Employee Experience. You will help our colleagues understand, trust and confidently use generative and agentic AI in their daily work. Together, we will turn emerging AI opportunities into practical solutions and build a scalable, repeatable enablement model that can grow across DHL Group.
• Make content and services ready for the future of AI: Help us scale engaging formats and strengthen content quality frameworks across the employee journey. You will explore how content and services can be optimized for discovery through internal AI systems and assistants - including Generative Engine Optimization (GEO). The goal: create experiences that work brilliantly for people while also being structured, discoverable and retrievable by AI.
• Turn EX data into meaningful action: Help us understand what works and where we can improve. You will track, measure and analyze the impact of Employee Experience initiatives and translate insights into concrete actions. By leveraging AI-supported analytics and reporting, you will help make EX more data-driven, actionable and scalable—and ensure that our investments create measurable value for our colleagues and the business.

Your profile

• Graduated from Bachelor Studies before April 1st, 2027, in Social Science, Informatics, Media & Communication, Language & Cultural Science, Economy, AI, (Business) Psychology, Management & Technology; Focus areas of studies e.g. User Experience Design, Business Administration, HR, Marketing, Business IT, AI / Data Science
• First professional experience (up to 3 years) Communication & Marketing skills, User Experience Design, Workshop Facilitation, Project Management, AI
• Fluent English skills; fluent/good German skills
• Very good communication skills, Stakeholder Management, Facilitation & Workshop Design, Creativity, strong Can-Do/implementations skills, strong level of self-organization and self-motivation, authenticity, empathy, flexibility and a good sense of humor. You will be treated as a full member of the team from day one and your development will be our primary interest.

Your Benefits

• Appealing salary package: With us you will earn an annual salary of € 57.000 gross – including Christmas and vacation allowance as well as an annual bonus.
• Individual career development: After an induction week, you will dive into the world of logistics in three individual program phases in Germany and around the world.
• Training and support: We support you in your individual career development through integrated training, personal support and regular feedback.
• Network: Build up a valuable network in one of the leading mail and logistics service provider.
• Diverse opportunities: Work on varied and challenging projects that will enhance your professional development.

Your contact

For further questions please contact Steffi Koch, GROW Recruiting, [e-mail].

CONNECTING PEOPLE. IMPROVING LIVES.