Senior HR Specialist GHO/EHO Bonn (m/f/d)

DHL Express; Bonn; On-site; EUR 70,000 - 90,000; Full time

Job summary

DHL Express in Bonn is seeking a Senior HR Specialist to lead end-to-end HR operations for the GHO/EHO entities in Bonn, ensuring excellent employee experience and compliant service delivery. You will drive HR digitalization, support HR Business Partners, manage onboarding and payroll coordination, and oversee local engagement programs while ensuring compliance with local labor laws and company policies.

The role requires 5–7 years in HR, fluency in German and English, and a proven ability to

Qualifications

• Bachelor’s degree in HR or related field; Master’s degree is a plus.
• 5–7 years of progressive experience in HR Operations, Administration, or Generalist HR within a multinational/matrix organization.
• Fluent in German and English, written and spoken.
• Strong knowledge of employee lifecycle: recruitment, onboarding, contract management, payroll, and offboarding.

Responsibilities

• Manage end-to-end HR operation services and employee lifecycle processes for two DHL GHO/EHO entities in Bonn.
• Lead local HR projects, including local HR systems landscape, e-file management, and People Experience programs.
• Coordinate onboarding, relocation support, and immigration processes to ensure a seamless employee experience.
• Oversee HR data management, contracts, amendments, grading letters, and lifecycle documentation.
• Ensure compliance with employment laws, company policies, and governance standards.
• Drive HR digitalization initiatives and transformation projects to optimize local HR tools and processes.
• Lead employee engagement activities and manage communications through channels like Smart Connect.

Skills

HR Operations

German language

English language

Payroll

Stakeholder management

Education

Bachelor's degree in HR/Business

Tools

HR systems

HR digitalization

Works Council knowledge

Job description

DHL Express - a company that connects people!

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

Recognized among the top workplaces by Great Place to Work, DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work.

We are looking for a Senior HR Specialist GHO/EHO Bonn based in Bonn.

Role Purpose:

Manage and deliver end-to-end HR operation services and employee lifecycle processes for two local DHL Express Global and Europe Head Office (GHO/EHO) legal entities in Bonn, ensuring excellent employee experience and efficient HR service delivery. Drive HR digitalization initiatives, support HR Business Partners, and provide professional HR guidance and services to employees across DHL Express GHO/EHO Office in Bonn.

The role is also responsible for leading and coordinating local HR projects, including the local HR systems landscape, e-file management, employee feedback initiatives, and People Experience programs. In addition, the position drives local employee engagement by planning and delivering key events and activities for the GHO/EHO entities, such as Town Halls, Appreciation Week, Summer and Christmas events, sponsorship initiatives, and other employee engagement programs that foster a positive and inclusive workplace culture.

How will you contribute to the success of DHL?

Employee Lifecycle Management

• Support HR Business Partners, managers and employees throughout the entire employee lifecycle.
• Provide expert guidance on local HR policies, employment contracts, remuneration matters, and HR processes in compliance with applicable labor laws, company policies, and regulatory requirements.
• Ensure consistent application of HR practices, procedures, and governance standards across the supported GHO/EHO entities in Bonn.
• Support employee relations matters, organizational changes, transfers, and disciplinary processes in line with legal and company requirements.

Recruitment, Onboarding & Employee Experience

• Manage end-to-end recruitment administration and local onboarding, ensuring compliance with internal approval processes and Works Council requirements.
• Coordinate onboarding activities to deliver a seamless employee experience, including relocation support and immigration processes.
• Ensure outstanding employee experience by continuously improving local onboarding and integration practices.

HR Administration

• Prepare and manage employment contracts, contract amendments, grading letters, and employee lifecycle documentation.
• Oversee HR data management, maintaining accurate employee records and ensuring data integrity across HR systems.
• Coordinate payroll processes and collaborate with payroll providers to ensure timely and accurate payroll delivery.
• Administer employee programs, healthcare, bonus, salary review, and related compensation processes including the entire local year-end process.
• Ensure efficient management of employee absence, leave, and personnel records.

HR Compliance & Governance

• Maintain compliance with employment legislation, company policies, data protection requirements, and corporate governance standards.
• Support audits, reporting activities, HR controlling, accrual management, and statutory compliance requirements.

HR Projects & Digitalization

• Lead and support HR digitalization initiatives and transformation projects, including the implementation and optimization of local HR systems, tools, and processes.
• Act as a subject matter expert for local HR systems and digital solutions, driving process improvements and operational excellence for the two legal entities in Bonn.

Communication & Employee Engagement

• Drive effective employee communication through digital and traditional communication channels, including management of Smart Connect and other platforms.
• Lead local Health & Wellbeing initiatives that support employee Health & Wellbeing, engagement, and a positive workplace culture.
• Design and implement local employee engagement programs and recognition initiatives that enhance employee experience and productivity.
• Lead the planning, coordination, communication and execution of key employee events, including GHO Town Halls, Appreciation Week, Summer and Christmas events, sponsorship activities, and other engagement initiatives.

Do you have what it takes?

• Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree or equivalent qualification is an advantage.
• 5-7 years of progressive experience in HR Operations, HR Administration, or a Generalist HR role, ideally within a multinational and matrix organization.
• Fluent in both German and English, written and spoken; additional language skills are considered an asset.
• Strong knowledge of the employee lifecycle, including recruitment, onboarding, contract management, employee relations, compensation and benefits, payroll administration, and offboarding processes.
• Solid understanding of German employment legislation and HR practices, including eligibility to work requirements, employee relations, wage tax, social security, Works Council regulations (BetrVG), and recruitment processes.
• Proven experience in HR systems, digitalization initiatives, and continuous process improvement, with an interest in emerging HR technologies and digital solutions.
• Proactive, self-motivated, and results-oriented, with a strong focus on execution, accountability, and continuous improvement.
• Excellent attention to detail, with a high degree of accuracy, timeliness, and reliability in all aspects of HR service delivery.
• Strong interpersonal skills and a customer-focused mindset, with the ability to build trusted relationships in an international environment across all levels of the organization.
• Excellent communication and stakeholder management skills, with the confidence to engage and influence managers, employees, and senior leadership.
• DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.