Team Secretary - Business Support

NHS Scotland

See

Vor Ort

EUR 24.000 - 29.000

Vollzeit

Vor 2 Tagen
Sei unter den ersten Bewerbenden
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Benefits dieser Stelle

Employee Assistance Programme
Cycle to Work Scheme
Bursary scheme
Learning & development opportunities
NHS Pension Scheme

Zusammenfassung

NHS Greater Glasgow and Clyde is seeking a skilled administrator to provide secretarial and reception support within Adult Community Mental Health Services in Glasgow. The role requires independent working, managing calls and emails, and maintaining records for a multidisciplinary team.

Applicants should have prior admin experience, strong organisational skills, and the ability to work flexibly across the wider team. A supportive environment with NHS benefits is offered.

Qualifikationen

  • Experience in secretarial or administrative environment.
  • Good organisational and time-management skills.
  • Ability to manage calls, emails and workload independently.
  • Experience of data input and maintaining accurate records.
  • Good typing and general administrative skills.
  • Ability to communicate effectively with multidisciplinary colleagues and service users.
  • Flexibility to support wider administrative team.

Aufgaben

  • Provide reception duties, data input and record management.
  • Handle referrals and enquiries via the Single Point of Access.
  • Provide administrative support to the multidisciplinary team.
  • Support wider administrative functions as required to maintain an efficient service.

Kenntnisse

Secretarial experience
Administrative skills
Time management
Data input
Multidisciplinary communication

Tools

Typing
Records management

Jobbeschreibung

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

You will provide an effective and efficient secretarial and administrative service to the multidisciplinary team within Adult Community Mental Health Services across Glasgow City. The team comprises managerial, psychology, nursing and occupational therapy staff.

You will work independently for much of the time, managing calls, emails and team workload, while providing support to the wider administrative team as required.

All roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.

Duration, Location, and Working Pattern
  • This is a permanent post.
  • The post is based at Peterhill Park, 28 Adamswell Street, within Adult Community Mental Health Services across Glasgow City.
  • The working pattern is Monday 9:00am4:00pm, Tuesday 9:00am4:30pm, and Wednesday to Friday 9:00am5:00pm.
Key Responsibilities

Your responsibilities will include providing reception duties, data input, record management and general typing. You will deal with referrals and enquiries received through the Single Point of Access and provide administrative support to the multidisciplinary team.

You will also support the generic functions and duties of the wider administrative team across the sector and beyond, as required, ensuring an effective, responsive and efficient administrative service is maintained.

Knowledge, training, qualifications and/or experience required to do the job:
  • Experience of working in a secretarial or administrative environment.
  • Good organisational and time-management skills.
  • Ability to manage calls, emails and competing workloads independently.
  • Experience of data input and maintaining accurate records.
  • Good typing and general administrative skills.
  • Ability to communicate effectively with multidisciplinary colleagues and service users.
  • Ability to work flexibly and provide support across the wider administrative team as required.
What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:
  • A minimum of 27 days annual leave, increasing with length of service, plus public holidays
  • Membership of the NHS Pension Scheme, including life insurance benefits
  • Salary Sacrifice Car Benefit Scheme
  • Development opportunities including study bursaries, e-learning and classroom-based courses
  • Enhanced pay for working public holidays
  • NHS discounts on a wide range of goods and services
  • Confidential employee support and assistance, including counselling and psychological therapies
For An Informal Discussion, Please Contact

Nycola Dunn

Assistant Business Support Manager

Telephone: 07816 226 862

Email

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.
  • Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
  • Use AI wisely: Its fine to use AI for ideas or to check spelling and grammar, but don't let it write your answers.
  • Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as "various", we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the in the first instance.

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