Team Leader - Servers and Storage

Universal-Investment; Frankfurt; Vor Ort; EUR 80.000 - 100.000; Vollzeit

Benefits dieser Stelle

Attractive home office arrangements

Working time flexibility

Insider insights into the European fund industry

Zusammenfassung

A financial services provider in Frankfurt seeks an Operations Team Lead – Compute & Storage to manage IT infrastructure. Candidates should possess extensive experience in infrastructure operations, including team leadership, SLAs management, and familiarity with ITIL processes. Responsibilities include overseeing infrastructure stability, security, and performance, along with leading and developing a team of engineers. The role requires fluent English and German, emphasizing a collaborative environment with operational excellence.

Qualifikationen

• 7+ years of experience in IT Infrastructure Operations.
• 3+ years in a leadership or team lead role.
• Experience within an ITIL‑based governance model and financially regulated environments.

Aufgaben

• Lead, mentor, and develop a team of Infrastructure Engineers.
• Ensure SLA adherence and operational KPIs are met.
• Oversee stability, performance, and security of core IT infrastructure.

Kenntnisse

Hyper-V and VMware virtualization

Microsoft Exchange Online

Active Directory / Domain Services

Backup solutions (preferably Commvault)

Patch management & vulnerability management

Strong troubleshooting skills

Fluent in English and German

Ausbildung

Bachelor’s degree in Computer Science, Information Technology, or related field

Jobbeschreibung

We are looking for an experienced and hands‑on Operations Team Lead – Compute & Storage to lead our Infrastructure Engineering team in Frankfurt.

This role is responsible for the day‑to‑day management of core IT infrastructure services, ensuring high availability, operational excellence, SLA compliance, and continuous improvement across compute and storage environments.

You will lead a team of infrastructure engineers supporting critical enterprise systems and collaborate closely with other IT functions to ensure stable, secure, and scalable operations.

The ideal candidate has experience working within an ITIL‑based governance model and is familiar with financially regulated environments (e.g. BaFin, CSSF).

Your tasks and responsibilities:

Team Leadership and Operations

• Lead, mentor, and develop a team of Infrastructure Engineers
• Assesses whether the results of the team are on schedule and in line with customer expectations
• Comprehensive financial management of the department and responsible for annual budget on specific services
• Own and oversee the management of contracts for sub contracted services
• Ensure SLA adherence and operational KPIs are met
• Monitor infrastructure health and ensure proactive issue resolution
• Manage ticket queues and operational workload distribution

Infrastructure Management

Oversee and ensure stability, performance, and security of:

• Exchange Online
• Active Directory & Domain Controllers
• Backup solutions (Commvault)
• File services and shared storage
• Patch management and vulnerability remediation

Governance and Optimization

• Capacity planning and performance optimization
• Security compliance and vulnerability management
• Continuous improvement of operational processes
• Documentation and operational standards enforcement
• Work closely with Security, Network, Cloud, and Application teams
• Support IT projects and transformation initiatives
• Act as escalation point for complex infrastructure issues

Your skills and experience:

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)
• 7+ years of experience in IT Infrastructure Operations
• 3+ years in a leadership or team lead role

Strong expertise in:

• Hyper‑V and VMware virtualization
• Microsoft Exchange Online
• Active Directory / Domain Services
• Backup solutions (preferably Commvault)
• Patch management & vulnerability management
• Solid understanding of ITIL processes
• Experience managing SLAs and operational KPIs
• Strong troubleshooting and escalation management skills
• Fluent in English and German

What we offer:

• An exciting working environment and challenging tasks
• Extensive insight into the European fund industry
• Friendly, international and goal-oriented working environment
• High degree of independent work
• Attractive home office arrangements and working time flexibility

Please apply to the position with an English language CV