IT Infrastructure Engineer

Universal-Investment; Frankfurt; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

Exciting working environment

Flexible working hours

Home office options

Zusammenfassung

A leading investment firm in Frankfurt is seeking an experienced IT System Engineer to join their Operations, Compute & Storage Team. The ideal candidate will manage enterprise IT infrastructure ensuring high availability and stability. Responsibilities include oversight of server and storage systems, Commvault backup operations, and adherence to ITIL processes. Candidates should have at least 5 years of relevant experience and be fluent in both English and German. The role offers a dynamic working environment and attractive flexibility.

Qualifikationen

• 5+ years of professional experience in IT infrastructure/system engineering roles.
• Proven experience in operational support of enterprise environments.
• Hands-on expertise with Commvault backup and Microsoft Windows Server.

Aufgaben

• Ensure smooth operation of server, storage, backup, and virtualization platforms.
• Provide 2nd and 3rd level support for infrastructure-related incidents.
• Monitor Commvault backup operations and resolve failures proactively.
• Work within ITIL-based processes and ensure compliance with regulatory expectations.

Kenntnisse

Microsoft Windows Server

Commvault backup

VMware

Troubleshooting

ITIL service management

Fluent in English

Fluent in German

Ausbildung

Degree in Computer Science or related field

Completed vocational IT training (e.g., Fachinformatiker)

Tools

NetApp ONTAP

VMware vSphere

Hyper-V

Jobbeschreibung

We are currently looking for a for a hands‑on IT System Engineer to join our Operations, Compute & Storage Team within UI Information Technologies GmbH to support the daily operation, stability, and continuous improvement of our enterprise IT infrastructure in Frankfurt. This is a strongly operational role focused on ensuring high availability, reliable backup operations, and stable storage and virtualization platforms within a regulated environment.

Your tasks and responsibilities

• Infrastructure Operations & Support
• Ensure smooth day-to-day operation of server, storage, backup, and virtualization platforms
• Provide 2nd and 3rd level support for infrastructure-related incidents and service requests
• Perform root cause analysis and implement sustainable solutions
• Participate in on‑call rotation (if applicable)
• Maintain technical documentation and operational procedures

Microsoft Server Administration

• Administration of Windows Server environments including:
• File services and permissions management
• Execution of patch management cycles and security hardening
• System monitoring and performance optimization
• Daily operational management of NetApp ONTAP storage systems (FAS/AFF)
• Provisioning and support of aggregates, volumes, LUNs, CIFS/NFS shares
• Monitoring storage performance, capacity, and system health
• Management of Snapshot technologies and replication (SnapMirror/SnapVault)
• Troubleshooting performance and connectivity issues (FC / iSCSI)
• Ensuring storage high availability and replication consistency
• Coordination with the storage vendor for firmware upgrades, hardware lifecycle activities, and maintenance windows
• Post‑maintenance validation and operational acceptance
• Capacity planning and documentation

Commvault Backup & Recovery

• Daily monitoring of Commvault backup operations and proactive resolution of failures
• Administration of backup policies, schedules, retention rules, and storage policies
• Management of backups for:
• Virtual machines (VMware / Hyper‑V)
• Physical Windows servers
• Execution of restore operations (file‑level, VM‑level, granular restores)
• Regular verification of backup integrity and recovery readiness
• Participation in Disaster Recovery testing
• Reporting and documentation for compliance and audit purposes
• Operational support of VMware vSphere and/or Hyper‑V environments
• VM provisioning, lifecycle management, and performance monitoring
• Support of High Availability and replication mechanisms

ITIL & Regulated Environment

• Work within ITIL-based processes (Incident, Problem, Change Management)
• Support audit requirements and documentation standards
• Ensure compliance with internal policies and regulatory expectations
• Experience in financial services or other regulated environments is considered an asset

Your skills and experience

• Degree in Computer Science, Information Technology, Engineering, or a comparable qualification
• Alternatively, completed vocational IT training (e.g., Fachinformatiker) with relevant professional experience

Professional Experience

• Minimum 5+ years of professional experience in IT infrastructure / system engineering roles
• Proven experience in operational support of enterprise environments

Technical Skills

Strong hands‑on expertise with

• Microsoft Windows Server
• Commvault backup
• VMware and/or Hyper‑V
• Experience supporting production and high‑availability environments
• Familiarity with ITIL service management

Languages

• Fluent in English and German (both written and spoken) – mandatory

Personal Skills

• Structured, service‑oriented, and reliable working style
• Strong analytical and troubleshooting skills
• Ability to work in a regulated and process‑driven environment

What we offer

• An exciting working environment and challenging tasks
• Extensive insight into the European fund industry
• Friendly, international and goal‑oriented working environment
• High degree of independent work
• Attractive home office arrangements and working time flexibility

Please apply to the Position with an English language CV