Systems Configuration Specialist

Jobtailor; Deutschland; Remote; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

Jobtailor in Germany seeks a healthcare IT implementation specialist to translate business requirements into accurate system builds across EMR/EHR (Kipu), telephony, CRM and AI tools. You will pilot implementations, test configurations, and ensure compliance before go-live in a fast-paced setting.

You will develop materials, guides, and knowledge bases; support end-user education; manage tickets and change management; and collaborate with leadership to align builds with business needs and drive

Qualifikationen

• Bachelor’s degree or equivalent experience in healthcare, health IT, information systems, or related field
• 2–3 years of experience in system configuration, EMR/EHR (Kipu), or workflow build (preferred)
• Strong problem-solving skills and attention to detail
• Ability to balance multiple priorities (implementation + project work)
• Knowledge and experience with health care information systems or behavioral health processes and workflows (preferred)
• Computer proficiency, including MS365, specifically Excel, and Smartsheet (preferred)
• Strong analytical and critical thinking skills
• Strong verbal and written communication skills

Aufgaben

• Translate business-defined requirements into accurate system builds during pilot and implementation phases
• Configure forms, workflows, templates, and system structures across the EMR, outcomes measurement tool, telephony platform, CRM, AI tools, and other systems
• Conduct testing and validation of builds for functionality and compliance before go-live
• Partner with the Director to validate alignment between builds and business requirements
• Develop and maintain implementation materials and support end-user system education and adoption
• Create and maintain implementation guides, user guides, training materials, and knowledge bases
• Monitor, triage, resolve, or elevate system configuration requests through the internal ticketing system
• Manage configuration inventory updates and downstream vendor change management
• Maintain knowledge documentation for end users and Clinical Support staff
• Communicate progress, blockers, and outcomes to the Sr. Director
• Track recurring issues and contribute to process improvements and standards

Kenntnisse

System Configuration

EMR/EHR (Kipu)

Implementation Materials

Health Care Information Systems

MS365 Proficiency

Ausbildung

Bachelor’s degree in healthcare/health IT

Tools

Telephony Platform

CRM

AI Tools

MS365

Smartsheet

Jobbeschreibung

• Translate business-defined requirements into accurate system builds during pilot and implementation phases
• Configure forms, workflows, templates, and system structures across the EMR, outcomes measurement tool, telephony platform, CRM, AI tools, and other systems
• Conduct testing and validation of builds for functionality and compliance before go-live
• Partner with the Director to validate alignment between builds and business requirements
• Develop and maintain implementation materials and support end-user system education and adoption
• Create and maintain implementation guides, user guides, training materials, and knowledge bases
• Monitor, triage, resolve, or elevate system configuration requests through the internal ticketing system
• Manage configuration inventory updates and downstream vendor change management
• Maintain knowledge documentation for end users and Clinical Support staff
• Communicate progress, blockers, and outcomes to the Sr. Director
• Track recurring issues and contribute to process improvements and standards

Requirements

• Bachelor’s degree or equivalent experience in healthcare, health IT, information systems, or related field
• 2–3 years of experience in system configuration, EMR/EHR (Kipu), or workflow build (preferred)
• Strong problem-solving skills and attention to detail
• Ability to balance multiple priorities (implementation + project work)
• Knowledge and experience with health care information systems or behavioral health processes and workflows (preferred)
• Computer proficiency, including MS365, specifically Excel, and Smartsheet (preferred)
• Strong analytical and critical thinking skills
• Strong verbal and written communication skills

Core Competencies

Demonstrates expertise in system configuration and implementation within healthcare information systems, with a focus on EMR/EHR and workflow builds. Strong communication and problem-solving skills are essential for managing project priorities and supporting end-user education.

Highest-signal resume keywords

• System Configuration
• EMR/EHR (Kipu)
• Implementation Materials Development
• Health Care Information Systems Knowledge
• MS365 Proficiency

Hard Skills

• System Builds
• Workflow Configuration
• Testing and Validation
• Implementation Guides Creation
• Knowledge Base Maintenance

Soft Skills

• Problem-Solving
• Attention to Detail
• Analytical Thinking
• Verbal Communication
• Written Communication

Industry Keywords

• Healthcare
• Health IT
• Behavioral Health Processes
• Compliance
• Change Management

Tools & Technologies

• Telephony Platform
• CRM
• AI Tools
• MS365
• Smartsheet