System Operations Manager

WIA-Europe; Darmstadt; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading intergovernmental organization in Darmstadt is seeking a System Operations Manager to oversee system operations for space and ground segments. The ideal candidate will possess strong experience in spacecraft operations, project management, and team leadership. This role offers a generous salary, excellent benefits, and is fully on-site with no remote working options.

Leistungen

Generous salary up to €12,000 NET/month

Flexible working time

Excellent medical coverage

Attractive pension

30 days annual leave

Training and development support

Relocation allowance

Qualifikationen

• Proven experience of complex spacecraft and ground segment operations.
• Strong experience in large project management and coordination.
• Experience of team leading and coordination.

Aufgaben

• Management of the System Operations team.
• Ensure high availability services and products to end users.
• Coordinate planning and scheduling of operations.

Kenntnisse

Spacecraft operations

System Engineering

Project management

Interpersonal skills

IT security management

Ausbildung

University degree in a relevant discipline

Jobbeschreibung

EUMETSAT is an intergovernmental organisation based in Darmstadt, Germany, with 30 member states. Our vision is to be the leading user-driven operational agency in Europe and a trusted global partner for weather and Earth system monitoring from space. We are at the forefront of providing near-real-time (NRT) data that are crucial for saving lives, protecting property, and fostering economic growth and productivity in Europe. By operating state-of-the-art systems for managing our satellites, data processing and providing real-time distribution services to users worldwide, we are making a tangible difference in people’s lives and contribute to the thriving European economy.

As part of our mandate, EUMETSAT also operates several Copernicus missions on behalf of the European Union and provides services to the Copernicus marine and atmospheric services, and their users.

To manage these 24/7 operational systems and services, we are looking for a System Operations Manager to join our team. Reporting directly to the Head of Real-Time Services and System Operations (RSO), the System Operations Manager will have responsibility for the end-to-end system operations of the EUMETSAT space and ground segment, which includes the planning and scheduling of system upgrades, maintenance interventions and integrating into operations the evolutions of the ground systems required for future satellite missions.

Duties

• Management and coordination of the System Operations team which includes:

• End-to-end system operations across all EUMETSAT and Copernicus programmes, ensuring the provision of high availability services and products to end users;
• The operational functions of the Mission Control Centres and Operations Support Rooms, Communication Systems & Networks, Computer Support, Storage Networks and Control Centre infrastructure;
• Training of Operations personnel on the systems in use as well as testing for operational use of future systems, in particular the training and certification of the Controller Teams;
• Information Security, and Business Continuity operations (including remote site operations e.g. Fucino, Italy and Madrid, Spain);
• Monitoring and reporting of ground systems and services availability.
• Coordinate the planning and scheduling of space and ground segment operations, operations projects and system evolutions.
• Coordination of production and maintenance of space and ground segment operational procedures, and in particular system level procedures across all programmes.
• Lead investigations into complex ground segment anomalies and their resolution.
• Coordination of the provision of operations preparations support for new satellite space and ground systems and recurrent satellites, in particular for operational system validation and training of personnel.
• Act as the System Operations Authority in the Configuration Management of Operational Systems including managing system freeze periods during launch and commissioning of new satellites.
• In coordination with the Technical and Scientific Support, and Programme Development Departments, define and implement new operations concepts in support of an overall EUMETSAT Multi-Mission Ground System (MMGS).
• Ensure that the 2–5-year technical evolutions roadmaps across all operational functional areas (i.e. ground stations, data processing, data access, space and ground monitoring and control, mission planning, flight dynamics) are consistent with the move toward an MMGS following strategic direction given by the EUMENTSAT Management Board.

What we offer

• Generous salary, of up to Euro 12,000 / month NET (after income tax) based on skills and experience
• Flexible working time including additional flexi-leave
• Excellent medical coverage for employee and family
• Attractive pension
• 30 days of annual leave + 14.5 days public holidays
• Training and development support
• Relocation allowance and support (if applicable)

Requirements

Skills and Experience:

• Proven experience of complex spacecraft and ground segment operations.
• Good understanding and strong experience of System Engineering and System Development.
• Strong experience in large project management and coordination.
• Experience of team leading and coordination.
• Strong inter-personal skills (both within a team and between teams).
• Competent in planning, scheduling and budgeting and other managerial skills.
• Some experience in IT security management and/or business continuity management would be advantageous.

Qualifications

University degree or equivalent in a relevant discipline.

APPLICATIONS MUST BE SUBMITTED IN ENGLISH. WE WILL BE UNABLE TO CONSIDER APPLICATIONS SUBMITTED IN OTHER LANGUAGES.

EUMETSAT is an international organisation employing staff from across all 30 member states and this role is being advertised on multiple international job boards, but please note that this role would be based inDarmstadt, Germanyand would require international applicants to relocate if successful. Remote working is not an option for this role.