Sundry Debt Officer

South Hams District Council; Deutschland; Hybrid; EUR 34.000 - 39.000; Teilzeit

Zusammenfassung

South Hams District Council is recruiting a Sundry Debt Officer on a fixed-term basis for 2 years. The role is hybrid, with 3 days remote, located in Totnes (TQ9 5NE). Salary ranges from £29,542 to £33,119 per year, with a temporary contract.

You will manage administration, billing, collection and recovery of Sundry Debts, Housing Benefit Overpayments and BID levies, while ensuring fair and professional customer treatment. Applications from both public and private sectors are welcome.

Qualifikationen

• Experience in debt recovery processes and procedures.
• Strong customer-service mindset and ability to communicate clearly.

Aufgaben

• Administer, bill, collect and recover a range of debts, including Sundry Debts, Housing Benefit Overpayments and BID levies.
• Ensure customers are treated fairly and professionally.
• Work with Benefits Team and other stakeholders to maximise income collection.

Kenntnisse

Debt recovery experience

Customer service experience

Communication skills

Jobbeschreibung

Sundry Debt Officer - Full time

Company: South Hams District Council

Salary: £29,542 to £33,119 a year

Hours: Part-time

Location: Totnes, TQ9 5NE

Working pattern: Hybrid - 3 days remote

Job type: Temporary

Posting date: 9 Sept 2026

Closing date: 27 Sept 2026

Summary

Fixed term contract - 2 years

Are you an experienced debt recovery professional looking for your next challenge? We are seeking a motivated and customer-focused Sundry Debt Officer to join our team.

In this key role, you will be responsible for the effective administration, billing, collection and recovery of a range of debts, including Sundry Debts, Housing Benefit Overpayments and Business Improvement District (BID) levies. You will play an important role in maximising income collection while ensuring customers are treated fairly and professionally.

We're looking for someone who combines strong debt recovery experience with excellent communication and relationship-building skills and we welcome applications from candidates with experience in both the public and private sectors. While experience within local government will be advantageous, it is not essential. We are particularly interested in individuals who can demonstrate strong debt recovery skills, a customer-focused approach and commitment to achieving positive collection outcomes.

For an informal conversation about the role, please contact David Hart, Benefits Team Leader, on 01803 861485 or [e-mail] or Martin Pound, Principal Accountant, on 01803 861296 or [e-mail]

Interviews are expected to be held week commencing: 5 October 2026