Business Support Administrator

North Yorkshire Council; Deutschland; Hybrid; EUR 27.000 - 35.000; Vollzeit

Benefits dieser Stelle

Local Government pension scheme

Staff discounts

Zusammenfassung

North Yorkshire Council is seeking a Business Support Administrator to support a countywide Highways depot in Brompton on Swale. The role covers maternity leave and involves greeting visitors, processing licences, data input, monitoring emails, and assisting with H&S tasks.

A knowledge of the local area is helpful for network mapping queries. This is a hybrid role, predominantly office-based with some home working.

Qualifikationen

• Good use of computer packages and data handling.
• Excellent customer service and organisational skills.
• Ability to problem solve and maintain confidentiality of personal information.
• Knowledge of Data Protection (GDPR), Equalities and Health and Safety requirements.

Aufgaben

• Greet visitors/contractors at the Highways depot.
• Process licences/permits and input data.
• Monitor the generic email account and respond to enquiries.
• Support H&S tasks and maintain confidentiality of information.

Kenntnisse

Customer service

Organisation

Data entry

Confidentiality

Tools

Microsoft Office

Jobbeschreibung

We are looking for a Business Support Administrator to provide support to one of our seven countywide Highways depots to cover a period of maternity leave until July 2027., As a Business Support Administrator, you will provide support to the operational team based in the Highways depot in Brompton on Swale. This is a varied and rewarding role which can include meeting and greeting visitors/contractors, processing licences/permits, data input, monitoring the generic email account, building related H&S tasks, dealing with customer enquiries.

A knowledge of the local area would be beneficial for plotting and interrogating our network mapping system. This is a hybrid role, being mainly office based, with some occasional home working.

This is a great introduction to how the Business Support and operational teams work together to keep the highway network safe for the local community and is a fantastic opportunity to develop knowledge and understanding of the service that we provide.

What you will bring: To be successful you must be able to demonstrate good use of computer packages, have excellent customer service and organisational skills, and have the ability to problem solve. You must respect the need for confidentiality of personal information and have knowledge of Data Protection (GDPR), Equalities and Health and Safety requirements of working within an office environment.

You will benefit from a supportive management structure, ongoing training and personal development. Full training will be given to the appointed person. As part of a larger Business Support Service, the role provides the opportunity for personal career progression in a dynamic and forward-thinking service.

In addition to your salary, we offer a range of great benefits to help you financially make life a bit easier. From career average employer contribution Local Government pension scheme, green car and cycle schemes, travel loans, shopping and gym discounts to name but a few you can find more information on the range of benefits we offer within our total rewards brochure.

Key Dates

• Closing Date: Wednesday 23rd September
• Interview Date: Thursday 1st October
• Venue for Interview: County Hall, Northallerton

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds.

Using AI? Please follow our guidance to ensure your application reflects your own knowledge and experience