Store Manager

Four Corners - Fashion, Luxury & Lifestyle; Hamburg; On-site; EUR 50,000 - 70,000; Full time

Job summary

A luxury fashion recruitment firm is seeking a Store Manager for its Hamburg location. The ideal candidate will have extensive retail management experience in the luxury sector, strong leadership skills, and the ability to manage high-value client portfolios. Responsibilities include driving store profitability, training the team, and ensuring compliance with brand standards. Fluency in German and English is essential, with Italian being a plus. This role offers a dynamic environment focused on brand excellence and customer satisfaction.

Qualifications

• Experience in retail management within the luxury sector is essential.
• Proven leadership and business orientation are required.
• Strong customer management and interpersonal skills needed.

Responsibilities

• Drive growth and retention of a high-value client portfolio.
• Analyze results and implement action plans with headquarters.
• Lead and develop the team through training and performance reviews.
• Manage inventory levels and ensure optimal product availability.
• Oversee cash-handling and reporting processes.
• Ensure compliance with internal policies and quality standards.
• Promote brand culture internally and externally.

Skills

Retail management experience in the luxury sector

Leadership skills

Customer management abilities

Excellent communication skills

Organizational skills

Fluent in German

Fluent in English

Job description

Four Corners is the business line of AHCG, specialized in recruiting professionals in the Fashion, Luxury and Lifestyle market.

On behalf of a Luxury Fashion Brand, we are now looking for a:

Store Manager - Hamburg

As an experienced Store Manager, your main mission is to develop turnover and to optimize retail profitability of the store by respecting the commercial business strategy, internal processes, values, and image of the brand.

Responsibilities

• Driving the growth and retention of a high-value client portfolio through strategic clienteling and CRM activities;
• Analyzing the results and implement action plans defined with the headquarters and guarantee follow-up at the store level;
• Leading, motivating, and continuously developing the team through training sessions and regular performance reviews;
• Managing inventory levels, stocktakes, and product flows to ensure optimal product availability;
• Overseeing all administrative, cash-handling, and reporting processes within the store;
• Ensuring compliance with all internal policies, procedures, and quality standards;
• Ensuring excellence in the sales rituals as per company policy;
• Promoting the culture of the brand internally and externally.

Requirements

• Relevant retail management experience in the luxury sector;
• Powerful leading skills and business orientation;
• Strong customer management abilities, service-oriented with in-depth knowledge of basic business management processes;
• Excellent communication and interpersonal skills;
• Excellent organizational, time management, prioritization, and multitasking skills;
• Fluent communication in German and English, Italian would be a plus.

Location: Hamburg

Aegis guarantees equal opportunities (L. 903/77) - Aegis Srl, AUT. MIN. Prot. 26543 D. Lgs 276/03.