Specialist People Systems Implementation Management (f/m/d)

GEA Group; Berlin; Vor Ort; EUR 70.000 - 95.000; Vollzeit

Zusammenfassung

GEA Group's People Services & AI team in Berlin is seeking an experienced Workday and ServiceNow configuration expert. You will own configuration tasks, support releases, and guide stakeholders across regions, ensuring scalable, compliant HRIS solutions.

You will collaborate with Product Owners, IT, and HR to translate needs into automated workflows, validate changes, and drive adoption of new features across Workday modules and ServiceNow HRSD.

Qualifikationen

• Several years of hands-on Workday configuration experience in an international environment.
• Experience with reporting, cross-module logic, or complex business process configuration in Workday.
• Experience in digital process design, including translating business needs into scalable, automated workflows.
• Broad functional understanding across multiple Workday modules.
• Experience analyzing releases, validating impacts, and supporting feature adoption.
• Familiarity with ServiceNow HRSD module and configuration or willingness to learn.
• Strong skills in requirement refinement, stakeholder alignment, and solution design.
• Analytical, structured, and solution-oriented working style.
• Confident and clear communicator across stakeholder levels.
• Fluent in English.

Aufgaben

• Take ownership for selected Workday and ServiceNow areas and act as the key contact for configuration, improvements, and further development.
• Analyse requirements, assess change requests, and translate business needs into scalable and sustainable system configurations.
• Configure Workday modules and support ServiceNow configuration changes, including structured documentation.
• Analyze Workday releases, assess impacts, validate new features, and drive the adoption of relevant changes.
• Manage & implement cross-module configurations and broader system updates across Workday and ServiceNow.
• Support project‑driven configuration activities, testing, cutover validation, and readiness activities while ensuring alignment with architectural and design principles.
• Collaborate closely with Product Owners, People Services, IT teams, and internal/external partners to drive harmonization and standardization across regions and teams.

Kenntnisse

Workday configuration

ServiceNow HRSD

Requirements refinement

Stakeholder alignment

Solution design

Workday releases analysis

Cross-module logic

Digital process design

English communication

Communication with stakeholders

Ausbildung

Bachelor's degree

Tools

Jira

Confluence

SQL

Jobbeschreibung

Join the exciting part of our People Services & AI department!

People Services & AI supports employees and managers in more than 50 countries from three hubs.

The Systems Configuration Team ensures that our global HRIS landscape — across both Workday and ServiceNow — evolves in a structured, scalable, and user‑focused way.

This role focuses on expert Workday and ServiceNow configuration and support, release enablement, and functional guidance across our active licenses. It touches any area where configuration, module ownership, requirement clarification, or stakeholder alignment is needed.

Responsibilities / Tasks

• Take ownership for selected Workday and ServiceNow areas and act as the key contact for configuration, improvements, and further development.
• Analyse requirements, assess change requests, and translate business needs into scalable and sustainable system configurations.
• Configure Workday modules and support ServiceNow configuration changes, including structured documentation.
• Analyze Workday releases, assess impacts, validate new features, and drive the adoption of relevant changes.
• Manage & implement cross-module configurations and broader system updates across Workday and ServiceNow.
• Support project‑driven configuration activities, testing, cutover validation, and readiness activities while ensuring alignment with architectural and design principles.
• Collaborate closely with Product Owners, People Services, IT teams, and internal/external partners to drive harmonization and standardization across regions and teams.

Your Profile / Qualifications

• Several years of hands‑on Workday configuration experience in an international environment.
• Experience with reporting, cross‑module logic, or complex business process configuration in Workday.
• Experience in digital process design, including translating business needs into scalable, automated workflows.
• Broad functional understanding across multiple Workday modules.
• Experience analyzing releases, validating impacts, and supporting feature adoption.
• Familiarity with ServiceNow HRSD module and configuration or willingness to learn.
• Strong skills in requirement refinement, stakeholder alignment, and solution design.
• Analytical, structured, and solution‑oriented working style.
• Confident and clear communicator across stakeholder levels.
• Fluent in English.

Preferred

• Experience with Atlassian products (Jira, Confluence).
• SQL knowledge or willingness to learn.
• German language skills.
• Degree in Business Administration, Information Systems, HR, Computer Science, or a related field.

For reasons of readability, no gender‑specific differentiation is made in the job advertisement. The role is explicitly open to all persons.