Specialist People Systems Implementation Management (f/m/d)

GEA Group Aktiengesellschaft; Berlin; On-site; EUR 60,000 - 85,000; Full time

Benefits offered by this job

Firmenevents

Kantine

Job summary

IT-Systemhaus der Bundesagentur für Arbeit sucht eine/n Specialist People Systems Implementation Management zur eigenständigen Konfiguration und Weiterentwicklung von Workday- und ServiceNow‑Landschaften.

Sie arbeiten eng mit Product Ownern, People Services und IT‑Teams zusammen, um Prozesse zu gestalten, Releases zu begleiten und globale Standards zu implementieren.

Qualifications

• Mehrjährige praktische Workday-Konfiguration in internationalem Umfeld.

Responsibilities

• Verantwortung für ausgewählte Workday- und ServiceNow‑Bereiche, Ansprechpartner für Konfiguration, Verbesserungen und Weiterentwicklung.
• Anforderungen analysieren, Change Requests bewerten und Business Needs in skalierbare Konfigurationen übersetzen.
• Workday‑Module konfigurieren und ServiceNow‑Konfigurationsänderungen unterstützen, inklusive strukturierter Dokumentation.
• Workday-Releases analysieren, Auswirkungen bewerten, neue Features validieren und Adoption fördern.
• Cross‑Modul‑Konfigurationen und größere Systemupdates über Workday und ServiceNow hinweg durchführen.
• Projektgetriebene Konfigurationsaktivitäten, Tests, Cutover-Validierung und Bereitstellungsaktivitäten unterstützen.
• Enge Zusammenarbeit mit Product Owners, People Services, IT-Teams und Partnern zur Harmonisierung.

Skills

Workday Configuration

ServiceNow Configuration

Requirements Analysis

Release Analysis

Cross-Module Config

Documentation

Stakeholder Alignment

English Proficiency

Education

Degree in Business Administration or Information Systems

HR/CS/CS/Related Field

Tools

Jira

Confluence

Job description

Specialist People Systems Implementation Management (f/m/d)

Specialist People Systems Implementation Management (f/m/d)

Arbeitsort

Berlin

• IT-Service-Delivery-Manager/in

Join the exciting part of our People Services & AI department! People Services & AI supports employees and managers in more than 50 countries from three hubs. The Systems Configuration Team ensures that our global HRIS landscape — across both Workday and ServiceNow — evolves in a structured, scalable, and user‑focused way.

This role focuses on expert Workday and ServiceNow configuration and support, release enablement, and functional guidance across our active licenses. It touches any area where configuration, module ownership, requirement clarification, or stakeholder alignment is needed.

Responsibilities / Tasks

• Take ownership for selected Workday and ServiceNow areas and act as the key contact for configuration, improvements, and further development.
• Analyse requirements, assess change requests, and translate business needs into scalable and sustainable system configurations.
• Configure Workday modules and support ServiceNow configuration changes, including structured documentation.
• Analyze Workday releases, assess impacts, validate new features, and drive the adoption of relevant changes.
• Manage & implement cross‑module configurations and broader system updates across Workday and ServiceNow.
• Support project‑driven configuration activities, testing, cutover validation, and readiness activities while ensuring alignment with architectural and design principles.
• Collaborate closely with ProductOwners, People Services, IT teams, and internal/external partners to drive harmonization and standardization across regions and teams.

Your Profile / Qualifications

• Several years of hands‑on Workday configuration experience in an international environment.
• Experience with reporting, cross‑module logic, or complex business process configuration in Workday.
• Experience in digital process design, including translating business needs into scalable, automated workflows.
• Broad functional understanding across multiple Workday modules.
• Experience analyzing releases, validating impacts, and supporting feature adoption.
• Familiarity with ServiceNow HRSD module and configuration or willingness to learn.
• Strong skills in requirement refinement, stakeholder alignment, and solution design.
• Analytical, structured, and solution‑oriented working style.
• Confident and clear communicator across stakeholder levels.
• Fluent in English.

Preferred

• Experience with Atlassian products (Jira, Confluence).
• SQL knowledge or willingness to learn.
• German language skills.
• Degree in Business Administration, Information Systems, HR, Computer Science, or a related field.

Benefits

• Firmenevents
• Kantine

For reasons of readability, no gender‑specific differentiation is made in the job advertisement. The role is explicitly open to all persons.