Slots Gaming Support Technician

Red Hawk Casino; Parkstein; Vor Ort; EUR 24.000 - 36.000; Vollzeit

Zusammenfassung

Red Hawk Casino in Parkstein (Bayern) seeks a reliable ATM technician to perform fills, credits, and repairs on ATMs, JDUs, and MIMOs. You will assist guests with transactions and maintain secure, clean work areas.

The role requires cash-handling skills, a high school diploma or GED, and the ability to lift 20 pounds. You will stay informed about gaming laws and promote promotions while delivering courteous service.

Qualifikationen

• Must be at least 21 years of age.
• High school diploma or GED required.
• Able to frequently lift 20 pounds or more.

Aufgaben

• Performs ATM, JDU, and MIMO fills, credits, and repairs.
• Assists guests with transactional needs related to ATMs, JDUs, and MIMOs.
• Monitors status of ATMs, JDUs, and MIMOs to ensure operation and security.
• Maintains knowledge of local gaming laws and internal controls.
• Promotes promotions and guest relations.
• Balances monies received and disbursed.
• Performs other duties as assigned.

Kenntnisse

Customer service

Cash handling

Ausbildung

High school diploma or GED

Tools

ATMs

JDU

MIMO

Jobbeschreibung

Job Details

Description

DUTIES AND RESPONSIBILITIES

• Performs all ATM, JDU, and MIMO fills, credits, and repairs.
• Works effectively and maintains positive relationships with internal and external venders and guests.
• Assists guests with transactional needs related to ATMs, JDUs, and MIMOs.
• Monitors status and working areas for ATMs, JDUs, and MIMOs ensuring all are operational and areas are secure and clean.
• Balances monies received and disbursed.
• Conducts operation of basic slot machinery, cash dispensing machine, redemption machine, bill counter, and calculator.
• Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations, as well as internal controls, policies and procedures.
• Promotes departmental and property-wide promotions continually.
• Brings employee concerns and/or problems and unusual guest activities to the attention of the shift manager.
• Promotes positive guest relations through prompt, courteous and efficient service.
• Performs all other duties as assigned.

Qualification Requirements

• Must be at least 21 years of age.
• High school diploma or GED required.
• Must be able to frequently lift 20 pounds or more.