Gift Shop Clerk

Red Hawk Casino; Parkstein; Vor Ort; EUR 23.000 - 28.000; Vollzeit

Zusammenfassung

Red Hawk Casino is seeking a reliable Gift Shop Associate to assist guests with purchases and promote merchandise. You will replenish shelves, tag items, and keep the retail area clean and organized while delivering excellent guest service.

The role involves operating the POS terminal, maintaining accurate records, and supporting monthly inventory processes. Applicants should have 1+ year retail experience, strong communication skills, and be able to lift up to 25 pounds. Must be at least 21.

Qualifikationen

• High school diploma or GED preferred.
• Must have at least one year of retail experience.
• Must possess effective communication, retail sales, and guest service skills.
• Must be able to frequently lift and/or move up to 25 pounds.
• Must be at least 21 years of age.

Aufgaben

• Assist gift shop patrons with purchases by promoting and recommending specific gift items.
• Replenish gift shop display shelves and racks; tag and put away merchandise.
• Maintain cleanliness and organized look of the retail sales floor.
• Operate point-of-sale terminal for gift shop transactions.
• Maintain inventory control and assist in monthly inventory.
• Provide guest service and respond to inquiries promptly and courteously.
• Adhere to cash control policies and procedures.
• Perform other duties as assigned.

Kenntnisse

Effective communication

Retail sales

Guest service

Ausbildung

High school diploma or GED

Jobbeschreibung

Job Details

• Assists gift shop patrons with purchases by promoting and recommending specific gift items. Effectively cross sells & up sells merchandise.
• Replenishes gift shop display shelves and racks. Accurately tags and puts away merchandise received.
• Helps maintain the cleanliness and organized look of the retail sales floor.
• Provides excellent guest service & responds to guest complaints and/or inquiries promptly and courteously.
• Held accountable for the thoroughness and accuracy of departmental records under his/her control, including the filling out and completion of comps and transfers of merchandise.
• Assists in all merchandise being accurately inventoried once a month and ensures that proper inventory control is maintained.
• Operates point-of-sale terminal for gift shop transactions.
• Maintains a thorough working knowledge of retail products, where gift shop merchandise is stored, and assists in retrieving merchandise from outside storage if necessary.
• Maintains a working knowledge of current and upcoming events on property in order to advise guests of same, whenever possible.
• Adheres to established cash control policies and procedures of the casino.
• Maintains professional grooming and appearance according to established grooming and appearance policy.
• Performs all other duties as assigned.

Description

DUTIES AND RESPONSIBILITIES

• Assists gift shop patrons with purchases by promoting and recommending specific gift items. Effectively cross sells & up sells merchandise.
• Replenishes gift shop display shelves and racks. Accurately tags and puts away merchandise received.
• Helps maintain the cleanliness and organized look of the retail sales floor.
• Provides excellent guest service & responds to guest complaints and/or inquiries promptly and courteously.
• Held accountable for the thoroughness and accuracy of departmental records under his/her control, including the filling out and completion of comps and transfers of merchandise.
• Assists in all merchandise being accurately inventoried once a month and ensures that proper inventory control is maintained.
• Operates point-of-sale terminal for gift shop transactions.
• Maintains a thorough working knowledge of retail products, where gift shop merchandise is stored, and assists in retrieving merchandise from outside storage if necessary.
• Maintains a working knowledge of current and upcoming events on property in order to advise guests of same, whenever possible.
• Adheres to established cash control policies and procedures of the casino.
• Maintains professional grooming and appearance according to established grooming and appearance policy.
• Performs all other duties as assigned.

Qualification Requirements

• High school diploma or GED preferred. Must have at least one year of retail experience.
• Must possess effective communication, retail sales, and guest service skills.
• Must be able to frequently lift and/or move up to 25 pounds.
• Must be at least 21 years of age.