Slot Technician

Royal Caribbean Group; Berlin; On-site; EUR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a skilled technician to maintain and repair gaming and gym equipment on board. This role involves installing and servicing coin-operated machines, ensuring they operate smoothly for guests. The ideal candidate will have a strong background in electrical and mechanical repairs, along with excellent customer service skills to enhance the guest experience. Join a dynamic team in a lively environment where your expertise will be valued, and your contributions will directly impact guest satisfaction. If you thrive in a fast-paced setting and have a passion for technology, this is the perfect opportunity for you.

Qualifications

• Formal training in electrical and mechanical equipment repair.
• Previous experience with slot machines in casinos preferred.

Responsibilities

• Installs and repairs slot machines and currency changers in the casino.
• Maintains computerized gym equipment and signage.

Skills

Electrical Equipment Repair

Mechanical Equipment Troubleshooting

Customer Service Skills

Basic Math Functions

Education

High School Diploma or Equivalent

Job description

Installs, services, adjusts and repairs coin-operated slot machines, currency changers, video arcade games and currency and coin-handling equipment located in the shipboard Casino by performing the following duties and responsibilities. The position is also responsible for maintaining and repairing signage and the computerized gym equipment.

Hiring Requirements:

• Formal training in the repair and troubleshooting of a variety of electrical, mechanical and/or electronic equipment.
• Previous slot technician work experience in live casinos preferred. (shipboard experience preferred)
• Proven ability to read safety rules, instructions in the use and maintenance of tools and equipment and methods and procedures in mechanical drawings.
• Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively.
• Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions.
• Ability to stand for an extended period of time.
• Ability to count paper and coin currency quickly and accurately.
• Ability to perform basic math functions with regard to monetary units and compute slot machine percentages.
• Completion of high school or basic education equivalency preferred.

Seniority level

Associate

Employment type

Contract

Job function

Other

Industries

Hotels and Motels and Gambling Facilities and Casinos