Slot Technician

Royal Caribbean Group; Deutschland; On-site; EUR 36,000 - 60,000; Full time

Job summary

Royal Caribbean Group seeks a shipboard coin-op slot technician to install, service, adjust and repair slot machines, currency changers and related equipment in the shipboard casino. The role requires basic education, hands-on repair skills and the ability to work in a maritime environment.

Experience with live casino equipment is preferred, with emphasis on safety compliance, guest interaction, and the ability to stand for extended periods while performing precise monetary tasks.

Qualifications

• Formal training in repair and troubleshooting of electrical, mechanical and/or electronic equipment.
• High school diploma or equivalent preferred.
• Proven ability to read safety rules, instructions, and mechanical drawings.

Responsibilities

• Install, service, adjust and repair coin-operated slot machines, currency changers, video arcade games and currency/coin-handling equipment located in the shipboard casino.

Skills

Electrical troubleshooting

Mechanical reasoning

Reading safety rules

Customer service

Communication

Math skills

Stamina

Currency counting

Education

High school diploma or equivalent

Tools

Electrical testing tools

Job description

Installs, services, adjusts and repairs coin-operated slot machines, currency changers, video arcade games and currency and coin-handling equipment located in the shipboard Casino by performing the following duties and responsibilities. The position is also responsible for maintaining and repairing signage and the computerized gym equipment.

Hiring Requirements:

• Formal training in the repair and troubleshooting of a variety of electrical, mechanical and/or electronic equipment.
• Previous slot technician work experience in live casinos preferred. (shipboard experience preferred)
• Proven ability to read safety rules, instructions in the use and maintenance of tools and equipment and methods and procedures in mechanical drawings.
• Proven customer service skills to interact appropriately with guest in a considerate, professional and positive manner by showing concern and listening actively.
• Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions.
• Ability to stand for an extended period of time.
• Ability to count paper and coin currency quickly and accurately.
• Ability to perform basic math functions with regard to monetary units and compute slot machine percentages.
• Completion of high school or basic education equivalency preferred.