ServiceNow With Network Remote

ESR Healthcare; Deutschland; Remote; EUR 80.000 - 100.000; Vollzeit

Zusammenfassung

A leading healthcare technology firm in Germany seeks a ServiceNow expert with over 12 years of experience for a long-term contract. The role involves collaborating with teams to enhance the Managed Services technology stack and deploy AI tools for improved incident management. Candidates should possess a Bachelor's in Computer Science and have substantial expertise in B2B networking and ServiceNow implementations.

Qualifikationen

• 12+ years of relevant work experience.
• 6+ years of ServiceNow deployment and development experience.
• Experience in multi-channel/multi-region brand operations.

Aufgaben

• Collaborate with technical teams and stakeholders.
• Translate business requirements into ServiceNow solutions.
• Review existing applications to identify improvement areas.

Kenntnisse

ServiceNow deployment and development

B2B advanced networking

Data analysis

Market trend analysis

Usability testing

Telecommunications solutions

Ausbildung

Bachelor’s degree in Computer Science or IT

Tools

ServiceNow AI

Developer Portal & API

Jobbeschreibung

ServiceNow With Network Remote

Experience: 12+ Years

Duration : Long term Contract

Need LinkedIn & Passport No with the profile

Job Description

Strong ServiceNow experience, especially with the modules mentioned in the JD as well.

ServiceNow AI capabilities. What we’re looking for… As a consulting contractor, you will be an integral part of the Verizon Business Group’s Technology Solutions organization. You will influence the Managed Services technology stack, support systems, and tooling design to deliver great customer experiences. You will work closely with the Product Management team to define customer requirements for the streamlined Managed Network Services (MNS) offering. You will drive these requirements with the IT, Network, Technology and vendor organizations to deliver these solutions across the quote, order, bill, and support experiences. You’ll need to have…

Bachelor’s degree in Computer Science, IT or similar field.

Ten or more years of relevant work experience.

Six or more years of ServiceNow deployment and development experience in providing B2B advanced networking, SaaS or telecommunications solutions.

Deep data and analytic orientation for evidence-based decision making.

Experience with understanding consumer insights, market trend analysis, usability testing, rapid prototyping and analytics.

Experience in operating within a multi-channel/multi-region brand. Technical experience.

Serve as a ServiceNow technical expert, collaborating with technical teams, stakeholders, and leadership.

Translate business requirements into effective and efficient ServiceNow solution implementations.

Review and analyze existing Verizon applications and workflows to identify areas for improvement and further integration with ServiceNow.

Integrate and deploy AI tools to help isolate and reduce incident impact. Extensive experience on Developer Portal & API for Service Now.

Key Modules where proven expertise is needed

• Telecom Service Management
• Telecom Order Management
• Continuous Authorization & Monitoring
• Service Bridge
• Telecom Service Ops Mgmt (TSOM)
• Telecom Network Inventory
• Field Service Operations
• Predictive AIOPs