ServiceNow Solution Architect for Telecommunications

Novtek Consulting Ltd; Deutschland; Presencial; EUR 85.000 - 120.000; Jornada completa

Descripción de la vacante

Novtek Consulting Ltd. seeks an experienced Customer Solution Architect with strong telecommunications expertise to bridge technical solutions and business requirements in complex telecom programs.

You will design services that align with industry standards and drive data migration initiatives. You will work with clients across Germany, travel to Netherlands as needed, and provide expert guidance on ServiceNow deployments, ensuring solutions meet strategic goals and deliver measurable business

Formación

• Extensive telecom domain experience with eTOM/TM Forum knowledge.
• Proven ability to translate business requirements into technical solutions.
• Experience communicating complex concepts to stakeholders at all levels.

Responsabilidades

• Design and implement ServiceNow–based solutions for telecom clients.
• Apply eTOM principles to optimize client processes and efficiency.
• Lead data migration initiatives ensuring data integrity.
• Provide expert guidance as a trusted technical advisor.
• Develop migration strategies minimizing disruption and maximizing data quality.

Conocimientos

Telecom domain experience

eTOM TM Forum frameworks

Stakeholder management

Analytical thinking

Strong communication

Herramientas

ServiceNow

Descripción del empleo

About the Role

We are seeking an experienced Customer Solution Architect with strong telecommunications expertise to join our team. This role requires a professional who can bridge the gap between technical solutions and business requirements, with particular emphasis on telecommunications processes and data migration principles.

Key Requirements

• Proven experience in the telecommunications industry with comprehensive understanding of eTOM TM Forum frameworks and their practical application to telecom business processes
• Proficient knowledge of ServiceNow platform capabilities and implementation methodologies
• Strong expertise in data migration principles, strategies, and best practices
• Excellent communication skills with demonstrated ability to articulate complex technical concepts to stakeholders at all levels
• Deep understanding of telecommunications business operations, service delivery models, and industry-specific challenges

What You'll Do

• Design and implement solutions that align with telecommunications industry standards and frameworks
• Apply eTOM principles to optimize client business processes and operational efficiency
• Lead data migration initiatives, ensuring data integrity and business continuity during system transitions
• Configure ServiceNow implementations tailored to telecommunications requirements
• Provide expert consultation to clients, serving as a trusted technical advisor
• Develop migration strategies that minimize operational disruption while maximizing data quality

What We're Looking For

• Telecommunications industry experience with practical application of eTOM/TMForum frameworks
• ServiceNow platform expertise with successful implementation history
• Demonstrated experience in planning and executing complex data migrations
• Strong analytical and problem-solving capabilities
• Excellence in communication and stakeholder management
• Adaptability to travel periodically to client sites in the Netherlands
• Ability to balance technical expertise with business acumen

We value authenticity, technical excellence, and commitment to delivering exceptional client outcomes. If you have a genuine passion for solving complex telecommunications challenges and expertise in the required areas, we welcome your application.