ServiceNow Lead Developer

Cognizant; Geldern; Remote; EUR 67.000 - 102.000; Vollzeit

Benefits dieser Stelle

Medical insurance

401(k) plan

Paid holidays

Disability

Parental leave

Stock Purchase Plan

Zusammenfassung

Cognizant is seeking an experienced ServiceNow Lead Developer to lead design, development, integration and enhancement of enterprise ServiceNow solutions in a remote setting. The role requires technical leadership to development teams and alignment with business IT objectives.

You'll work across ITSM, CMDB, CSDM, ITOM, ITAM/HAM, CSM and HRSD, architect integrations via Integration Hub, REST/SOAP, and MID Servers, and mentor engineers while upholding best practices and governance.

Qualifikationen

• 6+ years of hands-on ServiceNow development and administration experience.
• 2+ years of experience leading ServiceNow development teams or projects.
• Strong expertise in JavaScript, Glide API, Service Portal, Flow Designer, and Integration Hub.
• Experience with ITSM, CMDB, and CSDM.
• Hands-on experience with at least two additional ServiceNow modules such as ITOM, ITAM/HAM, CSM, HRSD, SPM, or SecOps.
• Experience designing and implementing REST/SOAP integrations and MID Server configurations.
• Strong understanding of Agile/Scrum methodologies and ITIL processes.
• Experience with ServiceNow upgrades, release management, and governance.

Aufgaben

• Lead ServiceNow development activities, including design reviews and deployment planning.
• Design and develop solutions leveraging platform ITSM, CMDB, CSDM, ITOM, ITAM/HAM, CSM, and HRSD.
• Develop and optimize Client Scripts, Business Rules, Script Includes, UI Policies, and Flow Designer workflows.
• Architect and implement integrations using Integration Hub, REST APIs, SOAP services, and MID Servers.
• Establish and maintain CMDB governance and Discovery schedules.
• Collaborate with stakeholders to translate requirements into technical solutions.
• Support platform upgrades, release management, and ATF implementation.
• Provide technical mentoring to developers, admins, and support teams.
• Troubleshoot production issues and performance bottlenecks.
• Ensure adherence to ServiceNow development standards and best practices.

Kenntnisse

JavaScript

Glide API

Service Portal

Flow Designer

Integration Hub

ITSM

CMDB

CSDM

ITOM

ITAM/HAM

CSM

HRSD

Agile/Scrum

ITIL processes

REST APIs

SOAP integrations

Tools

MID Server configurations

REST Integrations

SOAP Integrations

Jobbeschreibung

ServiceNow Lead Developer

Location: Remote

Experience: 8+ years

Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

Job Summary

We are seeking an experienced ServiceNow Lead Developer to lead the design, development, integration, and enhancement of enterprise ServiceNow solutions. The ideal candidate will provide technical leadership to development teams, drive platform best practices, and deliver scalable solutions across ServiceNow modules while ensuring alignment with business and IT objectives.

Key Responsibilities

• Lead ServiceNow development activities, including design reviews, code reviews, and deployment planning.
• Design and develop solutions leveraging ServiceNow platform capabilities, including ITSM, CMDB, CSDM, ITOM, ITAM/HAM, CSM, and HRSD.
• Develop and optimize Client Scripts, Business Rules, Script Includes, UI Policies, and Flow Designer workflows.
• Architect and implement integrations using Integration Hub, REST APIs, SOAP services, and MID Servers.
• Establish and maintain CMDB governance, Discovery schedules, data reconciliation rules, and CSDM alignment.
• Collaborate with business stakeholders, architects, and product owners to translate requirements into technical solutions.
• Support platform upgrades, release management activities, and Automated Test Framework (ATF) implementation.
• Provide technical mentoring and guidance to developers, administrators, and support teams.
• Troubleshoot and resolve complex production issues and performance bottlenecks.
• Ensure adherence to ServiceNow development standards and best practices.

Required Qualifications

• 6+ years of hands-on ServiceNow development and administration experience.
• 2+ years of experience leading ServiceNow development teams or projects.
• Strong expertise in JavaScript, Glide API, Service Portal, App Engine, Flow Designer, and Integration Hub.
• Proven experience with ITSM, CMDB, and CSDM.
• Hands-on experience with at least two additional ServiceNow modules such as ITOM, ITAM/HAM, CSM, HRSD, SPM, or SecOps.
• Experience designing and implementing REST/SOAP integrations and MID Server configurations.
• Strong understanding of Agile/Scrum methodologies and ITIL processes.
• Experience with ServiceNow upgrades, release management, and governance.

Preferred Certifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• Certified Implementation Specialist (CIS) – ITSM, CMDB, Discovery, or HAM
• ITIL v4 Foundation

Applications will be accepted until 10/15/2026

The annual salary for this position is between $75,000- $115,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and is subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contribution
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.